Bioinformatics Support Scientist — Multi-Omics

MSU Solutions GmbH; San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health and dental benefits

401K retirement saving plan

State of the art laboratory facilities

Job summary

ScaleBio in San Diego, CA is looking for a Bioinformatics Software Technical Support Scientist to join their team. This role will involve providing expert software support to customers, including troubleshooting and analysis pipeline assistance. The ideal candidate has extensive bioinformatics experience and a strong desire to deliver exceptional customer support.

Preferred qualifications include a Masters or PhD in a related field and familiarity with bioinformatics software and Next Generation Sequencing technologies. The role offers a competitive salary, health benefits, and a thriving work culture.

Qualifications

• 4 years of Bioinformatics experience.
• Demonstrated experience with troubleshooting bioinformatics software.
• Growth mindset.

Responsibilities

• Provide first-line bioinformatics and software support.
• Manage the issue escalation process.
• Hold consultations with scientists at top institutions.

Skills

Bioinformatics experience

Effective communication

UNIX/Linux experience

Experience in scripting or programming

Experience in troubleshooting bioinformatics software

Customer support experience

Education

Masters or PhD in Biology, Bioinformatics, or Computer Science

Tools

Salesforce

NextFlow

HPC

Job description

ScaleBio in San Diego, CA is looking for a Bioinformatics Software Technical Support Scientist to join their team. This role will involve providing expert software support to customers, including troubleshooting and analysis pipeline assistance. The ideal candidate has extensive bioinformatics experience and a strong desire to deliver exceptional customer support.

Preferred qualifications include a Masters or PhD in a related field and familiarity with bioinformatics software and Next Generation Sequencing technologies. The role offers a competitive salary, health benefits, and a thriving work culture.