Bingo Casino Service Representative - Bingo Operations

Seminole Brighton Bay Hotel & Casino; Okeechobee (FL); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Seminole Brighton Bay Hotel & Casino is seeking a Bingo Attendant to provide excellent service to guests and perform bingo duties on the floor.

Key responsibilities include assisting players, distributing bingo paper, verifying winners, and handling payouts while adhering to casino policies and maintaining accurate inventory.

Formación

• Requires a High School Diploma or GED.
• Must be able to perform basic mathematical tasks accurately.
• Strong interpersonal and customer-service abilities are essential.
• Excellent communication and able to maintain focus in a busy environment.
• Able to stand for long periods and work under casino-related conditions.

Responsabilidades

• Provide superior service to guests and execute assigned Bingo duties.
• Supply and advise customers with bingo paper, pull tabs, and game information.
• Verify winners and handle payouts for game winners.
• Maintain awareness of all Bingo activities and adhere to casino policies.
• Assist new players with how the game is played.
• Manage paper, pull tabs, and cash for change during shifts.

Conocimientos

Math proficiency

Customer service

Interpersonal skills

Communication

Stamina

Educación

High School Diploma or GED

Descripción del empleo

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The incumbent in this position is responsible for providing superior service to both the internal and external guests as well as complete assigned Bingo duties.

Essential Job Functions

May include but are not limited to:

• Responsible for supplying and advising customers with requested bingo paper, pull tabs and information about the bingo games.
• Verifies all winners.
• Responsible for pay outs to game winners.
• Maintains awareness of all Bingo activities.
• Adheres to all Casino policies and procedures and internal controls.
• Responsible for assisting new customers on how game is played.
• Responsible for maintaining cash impress bank.
• Issue and return paper and pull tabs to Bingo Clerks, maintain adequate supply of bingo paper and cash for change during shift and end of shift.
• Have paperwork sign off on accuracy of inventory returned.

Qualifications

• High School Diploma or GED.
• Must be able to commute mathematical tools quickly and accurately.
• Must have the ability to perform assigned duties in highly disruptive conditions.
• Must be able to maintain visual attention and mental concentration for significant periods of time.
• Strong interpersonal skills are a must.
• This position must be able to stand for long periods of time, speak clearly and have excellent customer service skills.

Work Environment

• May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant exposure to general public.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced, often crowded and noisy.

Closing

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.