Billing Support Specialist

Westbrook Health Services, Inc.; Parkersburg (WV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life & disability

Pet insurance

Paid time off

Paid holidays

Paid training

Job summary

Westbrook Health Services, Inc. in Parkersburg, WV, is seeking a Billing Clerk to verify billing data, correct errors, and ensure timely submission to the billing source.

You will maintain invoice records, operate accounting software, and reconcile discrepancies, while handling follow-up on unpaid accounts. This role emphasizes accuracy, confidentiality, and adherence to HIPAA, with a team-oriented environment.

Qualifications

• High School Diploma or GED required; basic math skills.
• Must pass criminal background checks.

Responsibilities

• Verifies accuracy of billing data and revises any errors prior to submission to billing source.
• Keeps records of invoices and supporting documentation.
• Operate computers programmed with accounting software to record, store and analyze billing information.
• Reconcile or note and report discrepancies found in records.
• Process returned unpaid account activities and prepares for follow up invoicing.
• Write-off un-billable events.

Skills

Attention to detail

Clear communication

Team-oriented

Diversity awareness

Basic math

Education

High School Diploma or GED

Tools

Computerized billing system

Job description

• Verifies accuracy of billing data and revises any errors prior to submission to billing source.
• Keeps records of invoices and supporting documentation.
• Operate computers programmed with accounting software to record, store and analyze billing information.
• Reconcile or note and report discrepancies found in records
• Process returned unpaid account activities and prepares for follow up invoicing.
• Comply with federal, state and company policies, procedures and regulations
• Maintains confidentiality of all information and complies with HIPAA regulations
• Demonstrates knowledge of and supports Westbrook Health Services mission, vision, values, policies and procedures, operating instructions, confidentiality standards and code of ethical behavior.

Essential Duties and Responsibilities:

• Verifies accuracy of billing data and revises any errors prior to submission to billing source.
• Keeps records of invoices and supporting documentation.
• Operate computers programmed with accounting software to record, store and analyze billing information.
• Reconcile or note and report discrepancies found in records
• Process returned unpaid account activities and prepares for follow up invoicing.
• Write-off un-billable events
• Comply with federal, state and company policies, procedures and regulations
• Maintains confidentiality of all information and complies with HIPAA regulations
• Demonstrates knowledge of and supports Westbrook Health Services mission, vision, values, policies and procedures, operating instructions, confidentiality standards and code of ethical behavior.

Education And/or Experience

• High School Diploma or GED; prior computer/PC experience using computerized billing systems is preferred, but not required. Incumbent must also possess basic math Skills.
• Must pass Criminal Investigation Background and DHHR background checks.

Benefits

• Medical
• Dental
• Vision
• Life, short and long term disability, critical illness, accident
• Pet insurance coverage options
• Paid time off
• Paid holidays
• Paid training

Qualification Requirements:

• Excellent attention to detail.
• Able to use basic office machines such as typewriter, computer system with programmed accounting software; calculators and fax machine.
• Able to communicate clearly and accurately with a variety of individuals in order to convey and received information effectively.
• Must work well in a team environment
• Work with staff, consumers and others in a professional, cooperative ethical respectful and effective manner.
• Ability to work with a diverse group of people

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Mobility and ability to sit for long period of time, use a standard computer keyboard, calculator and telephone.

Summary

The professionals at Westbrook Health Services believe in promoting the well-being of individuals and families struggling with a wide range of challenges. Our staff meets the needs of over 7,000 people annually. Experienced and compassionate, we empower people to achieve wellness with the guidance of our knowledgeable and experienced staff.

Westbrook provides Equal Employment Opportunity to all employees and applicants. Employment decisions are made based upon an individual’s skills and qualifications without regard to race, color, creed, religion, sex, age, national origin, citizenship, disability as defined in the law, veteran status, sexual orientation, pregnancy and related conditions, genetic information, gender identity or any status or characteristic protected under applicable federal, state, or local laws. Westbrook also prohibits unlawful discrimination based upon the perception of those characteristics or any association with a person who is perceived to have any of those characteristics. Discrimination based on any of these factors is totally inconsistent with our philosophy of doing business and will not be tolerated at any time.

Qualified individuals with bona fide disabilities, as the term “disability” is defined in the law, are entitled to reasonable accommodations in the application process and in their employment. Although Westbrook is responsible for providing reasonable accommodations, the responsibility for identifying whether accommodation is needed and what constitutes a reasonable accommodation is shared jointly by the employee and Westbrook.