Billing Supervisor- New Installation/Modernization

thyssenkrupp Elevator; Atlanta (GA); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading company in the elevator industry is seeking a Billing Supervisor in Atlanta, GA. The role involves supervising billing functions, managing a team, and ensuring timely and accurate invoice generation for new installations and modernization projects. This position requires collaboration with various teams and the ability to resolve billing issues effectively.

Qualifications

• Experience in supervising billing functions and staff.
• Ability to manage performance reviews and skill development.

Responsibilities

• Supervise billing coordinators and manage performance.
• Oversee invoice processing for projects and ensure accuracy.
• Resolve escalated billing issues with customers.

Skills

Supervision

Billing Management

Collaboration

Job description

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is seeking a Billing Supervisor - New Installation/Modernization in Atlanta, GA.

Responsible for supervising the billing function and staff to ensure the timely and accurate generation of invoices.

ESSENTIAL JOB FUNCTIONS:

1. Supervise a team of billing coordinators, including approving time and attendance, managing disciplinary measures, coaching, conducting performance reviews, and supporting skill development.
2. Oversee invoice processing for New Installation and Modernization projects within the assigned geography, ensuring jobs are booked, billed, ordered, reviewed, and closed efficiently and effectively.
3. Collaborate with Region and Branch personnel to address contract billing restrictions.
4. Review under/overbilling reports and identify opportunities for additional billing terms.
5. Generate monthly reports for finance regarding stalled underbilled jobs.
6. Serve as a backup for team members during vacations and high-volume periods.
7. Develop processes and promote best practices aligned with corporate standards, ensuring adherence to department SLAs and SOPs.
8. Coordinate and standardize procedures with other shared services teams.
9. Interface with customers to resolve escalated billing issues.