Billing Supervisor

BakerHostetler; Texas; Remote; USD 95,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Remote work option

Health insurance

401(k) plan

Performance bonus program

Job summary

BakerHostetler is seeking a Billing Supervisor for our Finance/Accounting department. This remote working role reports to the Billing and Collections Manager and oversees Billing Coordinators across the firm’s Digital Assets and Data Management practice.

The position is exempt and requires coordinating a busy team to ensure timely billing and accurate invoicing. The ideal candidate has 7+ years of legal billing experience, supervisory skills, and strong proficiency in MS Office and Elite 3E.

Qualifications

• 7+ years of related legal billing experience; associate degree or equivalent preferred.
• Prior supervisory experience in Billing/Collections in a fast-paced law firm environment.
• Proficiency with Microsoft Office Suite; Elite 3E billing software experience preferred.

Responsibilities

• Provide first-level support to Billing Coordinators on billing questions and issues.
• Lead regular team meetings to discuss work, issues, and firm news.
• Coach, give performance feedback, and review Billing staff.
• Monitor schedules, coverage, overtime requests, and timecards.
• Coordinate training and act as point of contact for staff.

Skills

Billing supervision

Legal billing

Microsoft Office

Elite 3E

Team leadership

Analytical skills

Communication skills

Education

Associate degree

Tools

Elite 3E

Excel

Word

Outlook

Job description

Our Finance/Accounting department has an excellent remote opportunity for a Billing Supervisor open in any of our offices. This is an exempt position that reports to the Billing and Collections Manager. The Billing Supervisor will coordinate and supervise a

team of Billing Coordinators to support the Firmwide billing practice of Digital Assets and Data Management (DADM). This will be a “working” supervisor role that will maintain an acceptable number of assignments as a Billing Coordinator.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Supervisor Responsibilities:

• Provide first-level support to Billing Coordinators regarding billing-specific questions and day-to-day operational issues.
• Conduct regular team meetings to discuss ongoing work, team issues, billing group, and Firm news to ensure that team members are provided with pertinent information as
• Participate in coaching, performance feedback, and reviews for Billing
• Monitor Billing Coordinator schedules, including ensuring hours are adhered to, providing coverage, and sending communication when staff are absent, processing requests for overtime or time-off and approving timecards in the Firm’s time management system.
• Act as point of contact for secretaries and
• Assist with training as needed

Billing Responsibilities:

• Assist with development and implementation of billing
• Monitor status of regionally assigned bills, ensuring billing attorneys and/or assistants adhere to due dates.
• Monitor/audit areas of concern such as WIP on In Progress matters, cost credits, negative invoices, manual invoices, payment applications, rate overrides, exception codes, zero proformas, and closed matters.
• Other duties as requested and

Requirements:

• Associate degree from two-year college along with a minimum of seven (7) years of related legal billing experience; or the equivalent combination of education and experience may substitute for the education. Prior experience working in a fast-paced law firm environment and knowledge of billing department operations and insurance-based billing is highly desirable. Supervisory experience includes the skills necessary to organize, coordinate and supervise staff.
• Demonstrated proficiency in Microsoft Office Suite including Word, Outlook, and Demonstrated proficiency Elite 3E billing software and various E-Billing vendor sites is preferred. Proven aptitude to learn new software applications.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and General knowledge of accounting principles and internal controls.
• Strong analytical and communication skills both oral and Ability to effectively communicate and present information in one-on-one and small group situations to all levels of professional and support staff. Ability to respond to common inquiries or complaints from all levels of clients and professional and support staff. Interpersonal communication skills are necessary to maintain effective relationships with partners, attorneys, clients, and staff, and to exhibit a high degree of responsiveness, diplomacy, and professionalism in these interactions.
• Strong project management and team management skills with a willingness to 'roll up sleeves' and operate at whatever level is needed to accomplish Ability to lead and build consensus among peers and staff. A strong client service approach and team orientation. Demonstrate good judgment, tact, and flexibility under pressure in a mixed-matrix environment with many competing priorities.
• Excellent organizational and planning skills, with ability to be detail-oriented and prioritize multiple tasks and projects in a fast-paced environment with strict Ability to exercise discretion with confidential and sensitive information.

TECHNICAL SKILLS :

Demonstrated proficiency in Microsoft Office Suite including Word, Outlook and Excel. Ability to type/enter data. Proven aptitude to learn new software applications.

Additional Technical Skills:

Proficient in the use of 3E billing software and various e‑billing vendor sites.

LANGUAGE SKILLS :

Ability to communicate effectively with staff members. Ability to effectively present information in one-on-one and small group situations to all levels of professional and support staff. Ability to write simple correspondence and routine messages. Ability to read and comprehend simple instructions, short correspondence and memos. Ability to read and interpret documents such as operating instructions, procedure manuals, general business periodicals, professional journals, technical procedures, governmental regulations, financial reports, or legal documents.

Speak effectively with all levels of clients, professional and staff. High degree of responsiveness, diplomacy and professionalism in these interactions. Respond to common inquiries or complaints from all levels of professional and support staff, clients, regulatory agencies, or members of the business community.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. General knowledge of Accounting principles and internal controls.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions, and deal with several abstract and concrete variables. Exhibit independent thinking and decision making.

OTHER SKILLS AND ABILITIES:

Demonstrated ability to multi-task and be detail-oriented with strong organizational skills. Strong communication skills. Excellent organizational and planning skills, with ability to prioritize multiple tasks and projects to meet deadlines. Ability to work overtime when needed. Work may require more than 40 hours per week to perform the essential duties of the position.

Ability to work in a fast-paced environment with strict deadlines. Ability to exercise discretion with confidential and sensitive information. Must be able to perform essential duties of the position with time constraints and interruptions. A strong client service approach and team orientation. Demonstrate good judgment, tact, and flexibility under pressure in a mixed-matrix environment with may competing priorities.

Strong project management skills. Project and team management experience with attention to detail and a willingness to 'roll up sleeves' and operate at whatever level is needed to accomplish tasks. Ability to lead and build consensus among peers and staff.

PHYSICAL DEMANDS :

• While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, documents, books, pen/pencil, paper, controls and manipulate a keyboard, and input data into a personal computer; and talk or hear.
• The employee is frequently required to talk.
• The employee is occasionally required to use hands to prepare correspondence and reports on a personal computer.
• The employee is occasionally required to stand and reach with hands and arms. And stoop, kneel, bend, crouch or crawl.
• Ability to operate a variety of standard office equipment including a computer, copy and facsimile machines.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Compensation

The expected annual salary range for this position is $95,000-120,000. The salary offered will be determined by a wide range of factors, including but not limited to experience level, education, training, geographic location, and relevant skills.

Benefits

Offering competitive pay and benefits while providing a collegial and respectful work environment is part of our commitment to fostering a workplace that values employees.

Our comprehensive and competitive benefits program includes:

• Competitive salaries and a performance bonus program
• Group health, dental, and vision insurance
• Multiple plan options and various benefit levels
• Same‑sex domestic partner coverage
• Pre‑tax premiums
• Coverage beginning on the date of hire
• Group term life and accidental death and dismemberment insurance
• Voluntary supplemental group universal life insurance
• Voluntary accident insurance for employees and their families
• Long‑term care insurance
• Short‑term disability benefits
• Long‑term disability benefits
• Pre‑tax benefit programs, including dependent care, health care reimbursement, and transit or qualified parking benefits in most cities
• Retirement program, including a voluntary 401(k) plan

Equal Employment Opportunity

BakerHostetler is an equal opportunity employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, sexual orientation, gender, gender identity, gender expression, or any other characteristic protected by applicable federal, state, or local law.

BakerHostetler provides reasonable accommodations to qualified individuals with disabilities and applicants with sincerely held religious beliefs in accordance with applicable law.