Billing Specialist, Shared Services

CRH; Alpharetta (GA); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive base pay

Medical, dental, and disability"

Retirement savings plan

Wellness programs

Inclusive culture

Job summary

CRH is seeking a detail-oriented Billing Specialist for our Shared Services center in the United States. The role centers on accurate invoicing, reconciliations in SAP, and delivering exceptional customer service while supporting continuous process improvements.

The position requires collaboration with multiple operating companies, stringent billing controls, and a commitment to accuracy and efficiency. Strong communication and organizational skills are essential for success.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Strong written and verbal communication skills (English).
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong analytical and problem-solving skills.

Responsibilities

• Sustain a culture of continuous improvement for billing processes.
• Perform tasks assigned by the Billing Supervisor/Billing Manager.
• Adhere to billing controls and key operational management controls.
• Follow Billing sub-team and SSC team policies, procedures, and controls.
• Coordinate with teams at various localized operating companies.
• Create and distribute customer invoices.
• Review invoices to ensure billing accuracy.
• Perform billing and reconciliations in SAP.
• Analyze billing data to identify trends, inefficiencies, or errors that could impact revenue.
• Support billing inquiries from customers.
• Complete billing reporting with high accuracy and attention to detail.

Skills

Billing accuracy

Analytical skills

Customer service

Communication

Education

Bachelor's degree or equivalent

Tools

SAP

Microsoft Excel

Microsoft Word

Outlook

Job description

Career Opportunities: Billing Specialist, Shared Services (530649)

Requisition ID530649-Posted11/10/2026-AMAT-CRH Americas Materials Inc-Full Time-Finance & Accounting-United States-Georgia

CRH's Americas Materials business is the leading provider of building materials in North America. The aggregates, asphalt, ready mixed concrete, paving and construction services we deliver are critical to building our world. Our operations span 45 U.S. states and two Canadian provinces with over 30,000 employees across 1,700 operating locations.

Job Summary

We are seeking a detail-oriented and customer-focused Billing Specialist to join our team. The ideal candidate will sustain a culture of continuous improvement, deliver effective billing processes, and demonstrate a commitment to outstanding customer service.

Location

Hybrid 3 days in office. 100% in office during transition.

What Shared Service Does

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
• Center of Excellence: Drives innovation and continuous improvement.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities

• Sustain a culture of continuous improvement for billing processes.
• Perform tasks assigned by the Billing Supervisor/Billing Manager.
• Adhere to billing controls and key operational management controls.
• Follow Billing sub-team and SSC team policies, procedures, and controls.
• Coordinate with teams at various localized operating companies.
• Create and distribute customer invoices.
• Review invoices to ensure billing accuracy.
• Perform billing and reconciliations in SAP.
• Analyze billing data to identify trends, inefficiencies, or errors that could impact revenue.
• Support billing inquiries from customers.
• Complete billing reporting with high accuracy and attention to detail.
• Complete related duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Previous work experience and customer service experience preferred.
• Strong written and verbal communication skills (English).
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong analytical and problem-solving skills.
• Strong organizational skills with attention to detail.
• Ability to navigate competing priorities and work collaboratively in high-performing teams

Physical Requirements

• Ability to communicate by telephone and in person.
• Ability to use a computer for word processing, email, and document preparation.
• May require extended periods of sitting.
• Normal office working conditions with a quiet noise level.
• Hybrid role with flexible work options, requiring some in-person presence.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

CRH Americas Materials Inc. is an Affidcant Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.