Billing Specialist II

University of Minnesota; Minneapolis (MN); On-site; USD 61,000 - 70,000; Full time

Job summary

The University of Minnesota is seeking a Billing Specialist II to support the Financial Operations Center within the Controller's Office. This role handles moderately complex accounts receivable tasks, financial reporting, and collaboration with AR services to ensure accurate invoicing and timely support.

The position emphasizes professional demeanor, teamwork, and attention to detail. Hybrid work arrangement with three days in the office, reporting to the Accounts Receivable Manager.

Qualifications

• BA/BS degree plus at least two years of professional work experience or a combination of related education and work experience to equal six years.
• Experience with PeopleSoft Enterprise Financial System
• Ability to read, interpret and compile information according to prescribed methods
• Ability to use logic to problem solve and find solutions

Responsibilities

• Review and analyze all types of billing requests, foundation transfers, and invoice adjustment requests.
• Collaborate with University staff, external customers, and colleagues for clarification on billing requests and policy requirements.
• Analyze customer and contact information in the Enterprise Financial System to determine changes or new records.
• Work with mass transaction entry, quality assurance reviews, and process uploads.
• Advise departments on appropriate billing processes and ensure timely, accurate recording in the system.
• Analyze billing requests for applicability of sales tax and consult with tax management for complex scenarios.

Job description

Location

Twin Cities

Job Family

Finance

Full/Part Time

Full-Time

Regular/Temporary

Regular

Job Code

8222AA

Employee Class

Civil Service

About the Job

The University of Minnesota seeks a Billing Specialist II to support our Financial Operation Center department within the Controller's Office. The Billing Specialist II is responsible for performing moderately complex accounts receivable activities and financial reporting transactions in support of a portfolio of Resource Responsibility Centers (RRC) in the Finance Operations Center. Additionally, the Billing Specialist II collaborates with accounts receivable services and finance professionals within the Finance Operations Center to ensure appropriate and timely support. To succeed as a Billing Specialist II, you should be professional, a team player, and attentive while being detail-oriented. You must be comfortable with using technology such as TeamDynamix (TDx) and Google Suite and excel at both verbal and written communication. Most importantly, a Billing Specialist II should have a genuine desire to meet the needs of others across the institution. You will report to the Accounts Receivable Manager.

Work environment: Hybrid (minimum three days in the office)

Job Responsibilities with % of Time

Accounts Receivable (80%)

• Review and analyze all types of billing requests, foundation transfers, and invoice adjustment requests sent to the Financial Operations Center prior to processing. This involves evaluating the request, and resolving conflicting or missing information using prior experience and the service center's knowledge base to ensure accuracy of invoicing and financial reporting. Requests of all complexities are managed independently and efficiently without undue oversight, relying on informed judgement and a thorough understanding of University standard methodologies, best practices, and procedures. Processing includes independent review and research of transactions of varying complexity to ensure accurate and timely completion.
• Collaborate and communicate clearly and concisely with University staff, external customers, and colleagues as needed for clarification on billing requests, policy requirements, and best practices.
• Analyze customer and contact information in the Enterprise Financial System vs. the information contained in the service request to determine if changes or updates are needed for existing customers or request new customer records to be created.
• Works with mass transaction entry, reviews submission for quality assurance, process uploads, monitors for problems, and resolves issues.
• Utilizes their expertise of the full order to cash business process to advise departments on the appropriate billing processes to use; proactively identifies transactions of a repetitive nature, processes without the need for a service request ensuring that these transactions are timely and accurately recorded in the system.
• Analyze billing requests for applicability of sales tax, customer's tax exemption status; Consults with tax management office on more complex scenarios, and prepares transactions for accurate sales tax calculation for all states.
• Uses the chart of accounts with expertise and understanding, ensures chartfield string integrity on billing transactions to ensure accurate financial reporting.
• Understands, explains, interprets, and applies university accounts receivable policy to various scenarios.
• Collaborates with Accounts Receivable Services in the Controller's Office to obtain further guidance on best practices and policy.
• Demonstrates a holistic understanding of billing requests of all complexities, sets them for finalization, and submits credit and rebill transactions into approval workflow.
• Ensures appropriate approvals for rebills and credit requiring approval, as well as UMN Foundation transfer approvals with a thorough understanding of justification and fund-use requirements.
• Collaborates with accounts payable specialists in the processing of returned goods and services as well as credit memos.
• Acts as a liaison with the UMN Foundation for fund requests and transfers.
• Fully understands and independently applies key accounting and receivables functions, Generally Accepted Accounting Principles, and other guiding concepts with proficiency.

• Can be assigned as a Portfolio Team Resource to assist in coordinating requests, questions, training, and offering first-line guidance to their respective portfolio.

Professional Development (10%)

• Contributes to training manuals and procedures for the Finance Operations Center and can participate in the training of staff.
• Identifies and participates in opportunities for cross-training across Finance Operations Center functions to maintain adequate coverage of all functions.
• Complete professional development, education, and training activities, consistent with managing the responsibilities of the position. Complete continued learning and development appropriate to work duties and for the pursuit of individual, unit, and institutional success.
• Participate in staff development based on individual need including ongoing skills training, DEI development, professional learning, service & scholarly activity, and engagement & well-being.

• As an individual contributor, role models UMN commitment to creating an inclusive work environment and fostering a caring culture.

Accounts Receivable Support (5%)

• Assist Accounts Receivable Services with projects and initiatives.

Other duties as assigned (5%)

Qualifications

Required Qualifications (please document on resume):

• BA/BS degree plus at least two years of professional work experience or a combination of related education and work experience to equal six years. * Ability to interact with standard technology platforms (Zoom, word processing, data entry, email, internet browsing, etc.)
• Experience with PeopleSoft Enterprise Financial System
• Ability to read, interpret and compile information according to prescribed methods
• Ability to use logic to problem solve and find solutions

Preferred Qualifications (please document on resume):

• Knowledge in accounts receivable
• Experience with University of Minnesota Finance policy

Pay and Benefits

Pay Range: $60,795 - $69,500; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.

To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.