Billing Specialist I

Cox Enterprises; Maryland; Remote; USD 36,000 - 48,000; Full time

Job summary

Cox Enterprises is seeking a detail-oriented Billing Specialist I to join the Billing team supporting Cox Fleet operations from Cherryville, NC or remotely. The role focuses on accurate coding, auditing, and processing invoices and collaborating with service providers and team members to keep billing workflows moving.

You will contact providers about discrepancies, mark invoices as WACC, perform VMRS coding, handle rebills for Roadside and TMCare, and index invoices in the workflow system.

Qualifications

• High School Diploma or GED required.
• Preferred experience with data entry and billing processes.
• Familiarity with VMRS coding is a plus.

Responsibilities

• Contact service providers regarding invoice discrepancies or inquiries.
• Determine and mark invoices as Work & Cost Complete (WACC).
• Audit reviews to ensure no discrepancies and customer approval limits.
• Drag and drop invoices into appropriate events within the system.
• Execute TMCare resets as applicable.
• Process rebills for Roadside and TMCare services.
• Index invoices into the workflow system.
• Perform VMRS coding and costing of invoices, and audit invoices to ensure correct billing.
• Respond to PO line inquiries and handle overflow calls.
• Undertake additional duties as assigned within the Billing department.

Skills

Data entry

VMRS coding

Attention to detail

Billing

Teamwork

Education

High School Diploma or GED

Job description

We are seeking a detail - oriented Billing Specialist I to join our Billing team in Cherryville, NC or remote. This role is responsible for ensuring accurate billing processes and effective communication with service providers and team members. This role is for our unprocessed team calling for service provider invoices.

The Billing Specialist I plays a key role in supporting accurate and timely billing operations for the Cox Fleet. This position is responsible for coding, auditing, and processing invoices, resolving discrepancies with service providers, and ensuring billing workflows are completed efficiently. This role is ideal for someone who is detail-oriented, organized, and eager to grow within a fast-paced billing environment.

Responsibilities:

• Contact service providers regarding invoice discrepancies or inquiries.
• Determine and mark invoices as Work & Cost Complete (WACC).
• Audit reviews the invoice to make sure there are no discrepancies and verifying we have the customers approval limit to proceed.
• Drag and drop invoices into appropriate events within the system.
• Execute TMCare resets as applicable.
• Process rebills for Roadside and TMCare services
• Index invoices into the workflow system.
• Perform VMRS coding and costing of invoices, and audit invoices to ensure correct billing.
• Respond to Purchase Order (PO) line inquiries and handle overflow calls.
• Undertake additional duties as assigned within the Billing department.

Minimum Qualifications

• High School Diploma or GED

Preferred Qualifications

• Experience using computers and office equipment for data entry, faxing, emailing, and document copying
• Prior experience with VMRS coding and billing is a plus
• Strong attention to detail and ability to manage high volumes of work accurately
• Comfortable working in a fast-paced, team-oriented environment