Billing Specialist - Employee Assistance Program

CVS Health; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

CVS Health is seeking a Billing Specialist to oversee the integrity of the Employee Assistance Program (EAP) billing. This role includes generating invoices, managing accounts receivable, and ensuring effective communication with customers. Ideal candidates will have a background in billing within a healthcare context and possess strong organizational skills.

Benefits

Medical benefits

401(k) retirement savings plan

Employee Stock Purchase Plan

Paid Time Off (PTO)

Paid holidays

Qualifications

• 1-3 years of billing experience required.
• Experience with MS Office applications necessary.
• Bachelor's degree or equivalent experience needed.

Responsibilities

• Generate monthly invoicing for assigned accounts.
• Engage with customers for billing inquiries and communications.
• Maintain satisfactory aging of receivables.

Skills

Billing experience

MS Office

Cash application

Communication

Education

Bachelor's Degree or equivalent experience

Tools

Excel

Oracle/SAP

Job description

Billing Specialist - Employee Assistance Program

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
CVS Health, a Fortune 6 company, has an exciting opportunity for a Sr. Coordinator, Employee Assistance Program (EAP) Billing Specialist.The Billing Specialist will play an essential role in maintaining the integrity of our EAP plan sponsor billing.The candidate who fills this role will be a forward thinker with an aptitude toward continuous process improvement.The Billing Specialist will act as a key liaison for our internal and external customers, with a focus on providing an outstanding level of service.In this role, the Billing Specialist will be a key support for navigating a high production Billing & Accounts Receivable environment; directly managing their book-of business ( 300 +/- plan sponsors).

General Responsibilities

• Billing – generate monthly invoicing for book-of-business.
• Cash Application – apply incoming cash receipts to plan sponsor Account Receivable.
• Aging – maintain satisfactory aging by pursing past due receivables.
• Reporting – ad hoc reporting as necessary, engage on assignments to fit the business needs.
• Communication – Engage with internal and external customers, keeping all communications concise, professional and organized.

R equired Qualifications

• 1-3 years of billing experience
• 1-3 years of MS office

Preferred Qualifications

• Healthcare Billing (EAP highly desirable)
• Intermediate Excel
• Oracle/SAP experience

Education

• Bachelor's Degree or equivalent experience.

Pay Range

The typical pay range for this role is:

$18.50 - $37.02

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
CVS Health, a Fortune 6 company, has an exciting opportunity for a Sr. Coordinator, Employee Assistance Program (EAP) Billing Specialist.The Billing Specialist will play an essential role in maintaining the integrity of our EAP plan sponsor billing.The candidate who fills this role will be a forward thinker with an aptitude toward continuous process improvement.The Billing Specialist will act as a key liaison for our internal and external customers, with a focus on providing an outstanding level of service.In this role, the Billing Specialist will be a key support for navigating a high production Billing & Accounts Receivable environment; directly managing their book-of business ( 300 +/- plan sponsors).

General Responsibilities

• Billing – generate monthly invoicing for book-of-business.
• Cash Application – apply incoming cash receipts to plan sponsor Account Receivable.
• Aging – maintain satisfactory aging by pursing past due receivables.
• Reporting – ad hoc reporting as necessary, engage on assignments to fit the business needs.
• Communication – Engage with internal and external customers, keeping all communications concise, professional and organized.

R equired Qualifications

• 1-3 years of billing experience
• 1-3 years of MS office

Preferred Qualifications

• Healthcare Billing (EAP highly desirable)
• Intermediate Excel
• Oracle/SAP experience

Education

• Bachelor's Degree or equivalent experience.

Pay Range

The typical pay range for this role is:

$18.50 - $37.02

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 04/24/2024

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [e-mail] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

About the company

At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.

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