Billing Specialist (Collector)

Harboroaks; Highlands (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Haverhill Pavilion Behavioral Health Hospital is seeking a detail-oriented Billing Specialist/Collector to join the Business Office team on-site in Haverhill, MA. The role focuses on insurance and patient billing, payment posting, and accounts receivable follow-up to support timely reimbursement and cash flow.

The position requires a high school diploma and at least 3 years of business office experience, preferably in a hospital or medical office setting.

Qualifications

• Knowledge of medical billing, accounts receivable, payment posting, and insurance follow-up.
• Strong data entry, organizational, and attention-to-detail skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Process and submit insurance and patient bills to maximize reimbursement.
• Accurately enter charges, payments, adjustments, and other account transactions.
• Follow up with insurance companies on submitted claims to ensure timely payment.
• Perform electronic billing and claims submission.
• Post cash receipts, adjustments, and maintain patient account records.
• Prepare bank deposits and record accounts receivable and miscellaneous cash.
• Balance accounts receivable and maintain supporting reports in accordance with department policies.
• Contact insurance companies and guarantors regarding outstanding balances and payment status.
• Perform other duties as assigned.

Skills

Data entry

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

Overview

Billing Specialist / Collector

We are seeking a detail-oriented Patient Billing Specialist to join our Business Office team. This role is responsible for insurance and patient billing, payment posting, accounts receivable follow-up, and maintaining accurate patient account records to support timely reimbursement and cash flow.

This position is On-Site in Haverhill MA.

Responsibilities

• Process and submit insurance and patient bills to maximize reimbursement.
• Accurately enter charges, payments, adjustments, and other account transactions.
• Follow up with insurance companies on submitted claims to ensure timely payment.
• Perform electronic billing and claims submission.
• Post cash receipts, adjustments, and maintain patient account records.
• Prepare bank deposits and record accounts receivable and miscellaneous cash.
• Balance accounts receivable and maintain supporting reports in accordance with department policies.
• Contact insurance companies and guarantors regarding outstanding balances and payment status.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of business office experience, preferable in a hospital or medical office setting.
• Knowledge of medical billing, accounts receivable, payment posting, and insurance follow-up.
• Strong data entry, organizational, and attention-to-detail skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Haverhill Pavilion Behavioral Health Hospital is an acute care facility in Haverhill, MA. Our efforts to provide the highest quality of care to our patients, and to become the premier behavioral health facility in the Merrimack Valley, are guided by the mission and philosophy statements below.