Billing Specialist

Integrated Services for Behavioral Health; Lancaster (OH); On-site; USD 32,855 - 38,600; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K with Employer Match

Employee Assistance Program

Job summary

Integrated Services for Behavioral Health (ISBH) in Central, OH, is looking for a Billing Specialist. This role entails providing billing services and completing various billing-related activities including claim processing and interacting with customers. Ideal candidates should have experience in Ohio behavioral health Medicaid billing and be proficient in electronic health record systems, particularly Carelogic.

ISBH offers a range of benefits including medical, dental, vision, and a 401K plan. Join us in making a difference in people's health and well-being.

Qualifications

• Three years of experience working with Ohio behavioral health Medicaid billing.
• Three years of experience with an electronic health record system for processing claims.
• Demonstrates a high degree of cultural awareness.

Responsibilities

• Provide billing services for ISBH and external customers.
• Complete billing-related activities including claim processing and denial investigations.
• Maintain advanced knowledge of Ohio MCO billing requirements.

Skills

Knowledge of Ohio’s Behavioral Health Payment Environment

Customer service

Claim processing

Education

High school diploma or GED (Bachelor's preferred)

Tools

Electronic health record system

Carelogic software

Job description

Central, OH

Integrated Services for Behavioral Health (ISBH) is a community-focused behavioral health organization dedicated to supporting individuals on their path to health and well‑being. We meet people where they are—in their homes and communities—and connect them with the resources they need.

Billing Specialist

The pay range for this position is $23.85 - $28.02 per hour.

Essential Functions

• Provide billing services for ISBH and its external customers.
• Complete billing‑related activities including, but not limited to:
• Claim EDI creation for various payers.
• Self‑pay claim processing.
• Payment posting.
• Claim denial investigations and remediation.
• Carelogic Billing/AR configuration and setup.
• Interact with payment/clearinghouse portals.
• Communicate the status of tasks.
• Support ISBH staff and external customers to resolve common errors.
• Interact with ISBH staff and external customers positively, providing excellent customer service.
• Maintain advanced knowledge of:
• Ohio’s Behavioral Health Payment Environment.
• Carelogic software and Billing/AR functionality.
• Ohio MCO billing requirements.
• ISBH and customer‑required content.
• Attend internal and external training as needed.
• Participate in special projects as requested by the Billing Manager.
• Other duties as assigned.

Minimum Requirements

• A high school diploma or GED is required; a bachelor’s degree is preferred.
• Three years of experience working with Ohio behavioral health Medicaid billing.
• Three years of experience using an electronic health record system to process claims, with Carelogic experience preferred.
• Demonstrates a high degree of cultural awareness.
• Ability to effectively communicate through verbal and written expression.
• Must be able to operate in an Internet‑based, automated office environment.

Benefits

• Medical
• Dental
• Vision
• Short‑term Disability
• Long‑term Disability
• 401K with Employer Match
• Employee Assistance Program (EAP) that provides support and resources to help you and your family with a range of issues.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.