Billing Specialist

Integrated Services for Behavioral Health; Chillicothe (OH); On-site; USD 32,855 - 38,600; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K with Employer Match

Employee Assistance Program

Job summary

Integrated Services for Behavioral Health in Chillicothe, OH, is seeking a Billing Specialist to join their team. This role includes providing billing services, managing claims, and ensuring effective communication with both staff and customers.

The ideal candidate will have experience in Ohio behavioral health Medicaid billing and the ability to navigate electronic health record systems, preferably Carelogic. Strong communication skills and cultural awareness are essential for this position.

Qualifications

• Experience working with Ohio behavioral health Medicaid billing for three years.
• Three years of experience with electronic health record systems.
• Ability to operate in an Internet‑based automated office.

Responsibilities

• Provide billing services for ISBH and its external customers.
• Complete billing-related activities, including claim creation and payment posting.
• Support ISBH staff to resolve common errors.

Skills

Cultural awareness

Verbal and written communication

Knowledge of Ohio behavioral health Medicaid billing

Experience with Carelogic

Education

High school diploma or GED required

Bachelor’s degree preferred

Tools

Electronic health record system

Carelogic

Job description

Central, OH

Integrated Services for Behavioral Health (ISBH) is a community-focused behavioral health organization dedicated to supporting individuals on their path to health and well‑being. We meet people where they are—in their homes and communities—and connect them with the resources they need.

Billing Specialist

The pay range for this position is $23.85 - $28.02 per hour.

Essential Functions

• Provide billing services for ISBH and its external customers.
• Complete billing‑related activities including, but not limited to:
• Claim EDI creation for various payers.
• Self‑pay claim processing.
• Payment posting.
• Claim denial investigations and remediation.
• Carelogic Billing/AR configuration and setup.
• Interact with payment/clearinghouse portals.
• Communicate the status of tasks.
• Support ISBH staff and external customers to resolve common errors.
• Interact with ISBH staff and external customers positively, providing excellent customer service.
• Maintain advanced knowledge of:
• Ohio’s Behavioral Health Payment Environment.
• Carelogic software and Billing/AR functionality.
• Ohio MCO billing requirements.
• ISBH and customer‑required content.
• Attend internal and external training as needed.
• Participate in special projects as requested by the Billing Manager.
• Other duties as assigned.

Minimum Requirements

• A high school diploma or GED is required; a bachelor’s degree is preferred.
• Three years of experience working with Ohio behavioral health Medicaid billing.
• Three years of experience using an electronic health record system to process claims, with Carelogic experience preferred.
• Demonstrates a high degree of cultural awareness.
• Ability to effectively communicate through verbal and written expression.
• Must be able to operate in an Internet‑based, automated office environment.

Benefits

• Medical
• Dental
• Vision
• Short‑term Disability
• Long‑term Disability
• 401K with Employer Match
• Employee Assistance Program (EAP) that provides support and resources to help you and your family with a range of issues.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.