Billing Specialist

Confluent Health System Solutions; Indiana; Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

PTO

Parental Leave

401(k) with match

Onboarding plan

Career growth

Team collaboration

Job summary

Confluent Health Systems Solutions is seeking a Billing Specialist with a strong background in medical billing, AR, and revenue cycle management to join our remote team. The role focuses on insurance claims, denials, and timely collections while maintaining patient confidentiality.

This full-time remote position offers competitive hourly pay and growth opportunities within a collaborative healthcare culture.

Qualifications

• Minimum 2 years of hands-on medical billing, AR, or healthcare revenue cycle experience.
• Experience with insurance claims, denials, AR aging, and payer follow-up.
• Proficiency with insurance payer portals and/or EMR systems.

Responsibilities

• Manage patient accounts throughout the medical billing and revenue cycle from account creation to claim submission and patient statements.
• Follow up on denied, unpaid, and underpaid claims; research issues and resubmit or appeal claims as appropriate.
• Monitor AR aging reports to ensure timely collections and reduce outstanding balances.
• Communicate with insurance payers regarding claims, reimbursement, and billing requirements.
• Verify insurance benefits and eligibility using payer portals and ensure information is accurate.
• Communicate professionally with patients regarding balances, billing questions, and payment plans.
• Collaborate with clinic staff, clinical teams, and referral sources to resolve billing and insurance issues.
• Maintain knowledge of ICD-10, CPT, HCPCS, payer requirements, and HIPAA regulations.
• Complete daily billing and AR tasks accurately and within established deadlines while maintaining patient confidentiality.

Skills

Medical billing

Accounts Receivable (AR)

Insurance claims

Denials

Revenue cycle management

Education

Medical Billing/Coding certification or relevant healthcare education

Tools

EMR systems

Microsoft Office

Job description

Billing Specialist – Medical Billing & Accounts Receivable

Overview

Confluent Health Systems Solutions, a member of the Confluent Health family of physical therapy and occupational therapy companies, is looking for an experienced Billing Specialist to join our team!

If you have a strong background in medical billing, Accounts Receivable (AR), insurance claims, denials, and revenue cycle management, we'd love to have you join our supportive, employee-focused culture where you can grow and flourish.

What we offer

• Health, Dental, and Vision Insurance
• Paid Time Off
• Family Building and Parental Leave Benefits
• 401(k) with employer matching up to 4%
• Structured onboarding with a 30/60/90-day development plan and ongoing support from clinic leadership
• Clear growth pathways; many of our front desk team members have advanced into clinic management, operations, and leadership roles
• A collaborative team culture where no one is left on an island; you'll have access to leadership and a built-in buddy system across clinic locations

Responsibilities

As a Billing Specialist, you will be responsible for managing key components of the medical billing and revenue cycle process, with a strong focus on Accounts Receivable (AR), insurance claims, denials, payer follow-up, and timely collections.

What You'll Do

• Manage patient accounts throughout the medical billing and revenue cycle process, from account creation through claim submission and patient statements.
• Follow up on denied, unpaid, and underpaid claims; research issues and resubmit or appeal claims as appropriate.
• Monitor and work AR aging reports to ensure timely collections and reduce outstanding balances.
• Communicate with insurance payers regarding claims, reimbursement, billing requirements, and account issues.
• Verify insurance benefits and eligibility using payer portals and ensure information is accurate.
• Communicate professionally with patients regarding balances, billing questions, and payment plans.
• Collaborate with clinic staff, clinical teams, and referral sources to resolve billing and insurance issues.
• Maintain knowledge of ICD-10, CPT, HCPCS, payer requirements, and HIPAA regulations.
• Complete daily billing and AR tasks accurately and within established deadlines while maintaining patient confidentiality.

Qualifications

• High School Diploma or GED required
• Medical Billing/Coding certification or relevant healthcare education preferred but not required
• Minimum 2 years of hands-on medical billing, Accounts Receivable (AR), or healthcare revenue cycle experience required.
• Experience with insurance claims, denials, AR aging, and payer follow-up.
• Experience using insurance payer portals and/or EMR systems.
• Working knowledge of ICD-10, CPT, and HCPCS.
• High School Diploma or equivalent required.
• Strong attention to detail, organization, communication, and problem-solving skills.
• Proficiency with Microsoft Office and basic computer/data entry skills.
• Ability to work independently, meet deadlines, and thrive in a fast-paced healthcare environment.

About

• Compensation: ~$18-20/HR
• This is a Full Time Remote Position

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [e-mail].