Billing Specialist

LECOM Health and Wellness Center; Corry (Erie County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance starting at $100/month

Life insurance at no cost

403(b) retirement plan

Job summary

LECOM Health and Wellness Center is seeking an energetic billing specialist to join the customer service team. The role involves providing support, processing insurance claims, and addressing patient inquiries regarding balances.

Successful candidates should have strong skills in insurance processing and customer service. Full-time employees enjoy a comprehensive benefits package, including health insurance for as low as $100 a month and life insurance at no cost.

Qualifications

• Must have excellent customer service skills.
• Knowledge of insurance billing processes is essential.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Answer telephones and provide patient support regarding balances.
• Process and follow up on unpaid/denied claims.
• Investigate recurring denial issues.

Skills

Customer service skills

Insurance processing understanding

Attention to detail

Communication skills

Education

High school diploma or equivalent

Job description

Corry Memorial Hospital is seeking an energetic billing specialist to join our growing, community involved team of customer service professionals.

Job summary:

To perform services necessary to complete efficient and accurate insurance processing for all patients in compliance with LECOM Health Corry Memorial Hospital policies and procedures.

Characteristic job tasks and responsibilities:

• Answer telephones and provide patient support regarding questions about patient balances.
• Understand and complete the step-by-step transaction processes in the billing system.
• Responsible for processing and following up on unpaid/denied claims until paid or written off appropriately.
• Responsible for a portion of the A/R which requires phone contact with insurance companies and investigation of review letters.
• Responsible for maintaining a follow up file on unpaid claims and following through until the accounts reach zero. Review files consistently for payment or non-payment.
• Responsible for investigating and evaluating recurring denial issues and reporting them to manager.
• May be responsible for coverage and support of managing collections of overdue personal balances.
• Responsible for handling appeals on claims.
• Compile information for manager to review for final evaluations prior to write off.
• Responsible for reviewing patient statements if patient has questions.
• Responsible for reviewing procedures and/or office visits to verify accuracy.
• Accurately processes the charges in the computer system and balances at end of the day.
• Prepares and sends electronic and paper claims to insurance companies.
• Assists in posting payments.
• Substitutes Receptionist position as necessary.
• Upload to Medical Record System as necessary.
• Assist with other tasks as assigned by manager.

LECOM’s full-time employees enjoy the availability of an industry leading benefits package along with competitive wages. Enhanced benefits include Highmark Blue Cross / Blue Shield Health Insurance starting at only $100 a month! Life insurance and AD&D Insurance is provided to all full-time employees at no cost. The health system also offers an excellent 403(b) retirement plan to qualified employees.