Billing Specialist

Infios US; Colorado Springs (CO); Remote; USD 57,000 - 60,000; Full time

Job summary

Infios US is seeking a Billing Specialist in Colorado Springs to manage recurring billing for software subscriptions, hardware maintenance, and services. You will review contracts, generate invoices, and support renewals while ensuring accurate revenue recognition in the ERP system.

The role requires experience with ERP platforms and billing processes, strong analytical skills, and attention to detail. Collaboration with Accounts Receivable and cross-functional teams is essential for timely,

Qualifications

• Experience with recurring billing and subscription management.
• Experience validating contracts and processing renewals.
• Understanding of revenue recognition policies for software.
• Familiarity with ERP systems and billing workflows.

Responsibilities

• Process contracts for software subscriptions, hardware, and services.
• Generate invoices and manage recurring billing cycles.
• Review contracts for amounts, discounts, and credits.
• Enter orders in ERP for billing and revenue recognition.
• Support renewal billing and customer account maintenance.
• Coordinate with AR to issue credits when needed.
• Identify and resolve billing discrepancies with internal teams.

Skills

Recurring billing

Subscription billing

Contract billing

Renewal billing

Revenue recognition

Attention to detail

Education

Associate's Degree or Equivalent Work Experience

Tools

NetSuite

Oracle

SAP

Microsoft Dynamics

Job description

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

The Billing Specialist is responsible for managing recurring billing activities related to software subscriptions, support renewals, hardware maintenance agreements, and professional services contracts. This role will review customer contracts, generate invoices, process renewals, maintain billing schedules, support revenue recognition, and ensure accurate billing within the ERP system.

What a day in the life looks like:

• Process contracts for software subscriptions, hardware Manage recurring billing activities for software subscriptions, hardware maintenance, support renewals, and related services, including contract review, invoice generation, billing adjustments, customer account maintenance, and revenue recognition in accordance with company policies.
• Review contracts to calculate amounts due from customers, considering applicable discounts, special rates, and credits, and identify and properly handle non-standard contract terms in accordance with revenue recognition policies.
• Enter sales orders for new business, renewals, add-on sales, and projects into the company's ERP system to ensure accurate billing and revenue recognition.
• Responsible for the procurement process related to third-party vendors and service providers, including issuance of purchase orders and tracking delivery of products to customers.
• Provide professional and effective support to both internal and external customers.
• Process credit requests in partnership with Accounts Receivable to ensure timely and accurate issuance of credits.
• Proactively identify billing issues and collaborate with internal teams, customers, and partners to resolve discrepancies, billing errors, and account-related concerns.
• Alert management to revenue-impacting issues and anticipated interruptions that may affect business objectives.
• Participate in month-end, quarter-end, and year-end close activities, including audit support and reporting requests.
• Work collaboratively with the Billing Team to meet month-end deadlines; occasional overtime may be required.
• Review vendor invoices and ensure timely submission to the Accounts Payable team for processing.

What you bring to the team:

• Previous experience in recurring billing, subscription billing, contract billing, or renewal billing.
• Experience managing recurring invoice cycles and customer account renewals.
• Understanding of contract-based billing and revenue recognition principles.
• Experience working with ERP systems such as NetSuite, Oracle, SAP, Microsoft Dynamics, or similar platforms preferred.
• Experience with billing software subscriptions, maintenance agreements, support contracts, or SaaS products strongly preferred.

Additional qualifications:

• Analytical Skills
• Attention to Detail
• Clear Verbal and Written Communication
• Forethought and Ability to Identify & Highlight Processing Irregularities
• Time Management Skills
• Ability to Follow Outlined Processes and Direction
• Associate's Degree or Equivalent Work Experience
• Accounting, Finance, or Related Field Required

Salary range $56,700 - 60,000 USD.

This compensation range is indicative of the role. Compensation offered is based on evaluation during interview process, the candidates' range and depth of experience, business and market financials and internal pay parity.

#LI-SK1

#LI-REMOTE

Why join us?

At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.

We believe the future is better when supply chains work better.

We are an equal-opportunity employer and committed to inclusion in the workplace.

At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual's unique experiences and perspectives are valued-whether they look, think, move, believe, or love differently.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to