- Responsible for understanding all aspects of coding, quality assurance and compliance with Federal Payer documentation guidelines
- Works closely with departmental management and coordinates with Physicians
- Posting, clean claim submission to clearing house, denials, appeals, follow-up on claims until payment received
- Uses A/R follow-up systems and reports to identify unpaid claims for collection/appeal
- Gathers and verifies all information required to produce a clean claim including special billing procedures that may be defined by a payer contract
- Applies appropriate discounts/courtesies based on department policy
- Processes daily mail, edits reports, file or pull EOB batches
- Identifies and informs Manager of issues or problems associated with non-payment of claims
- Contacts payors or patients as appropriate for corrective action to resolve the issues and receive payment of the claims
Requirements
- High School education or GED equivalent
- Minimum of 2 years’ experience in physician office performing patient billing and collections required
- Previous computer skills on Physician Practice Management System and/or windows application with mouse
- Ability to communicate effectively with patients, physicians, and staff in a courteous manner
- Medical Terminology including CPT-4 procedure coding
- ICD-10 diagnostic coding, and HCPCS coding preferred
- Ability to attend work on a regular basis
- Ability to adhere to safety rules and other reasonable regulations pertaining to the job
- Ability to refrain from negativity or excessive irritability
- Ability to work in cooperation with other workers
Core Competencies
Demonstrates expertise in patient billing and collections, including proficiency in Medical Terminology, CPT-4, ICD-10, and HCPCS coding. Effectively communicates with patients and healthcare professionals while ensuring compliance with Federal Payer documentation guidelines.
Highest-signal resume keywords
- Patient Billing and Collections
- CPT-4 Procedure Coding
- ICD-10 Diagnostic Coding
- HCPCS Coding
- Physician Practice Management System
ATS Optimization Keywords
Hard Skills
- Patient Billing
- Claims Submission
- A/R Follow-Up
- Clean Claim Production
- Denial Management
- Appeals Process
- Medical Terminology
- CPT-4 Coding
- ICD-10 Coding
- HCPCS Coding
Soft Skills
- Effective Communication
- Team Cooperation
- Courteous Interaction
- Problem Identification
- Regular Attendance
Industry Keywords
- Federal Payer Compliance
- Billing Procedures
- EOB Processing
- Claim Follow-Up
- Payer Contracts
Tools & Technologies
- A/R Follow-Up Systems
- Physician Practice Management System
- Windows Applications