Billing Specialist

R.H. White Construction; Auburn (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

R.H. White Construction is seeking a Billing Specialist to oversee complex billing across multiple projects and contract types, ensuring accurate, timely invoicing.

You will act as a key liaison between project teams, accounting, and clients, validating billable work and documenting cost data. Responsibilities include interpreting contract billing requirements, reviewing supporting documents, coordinating with project managers, engineers, AP, and vendors, and driving improvements to billing

Qualifications

• Overseeing complex billing processes across multiple projects.
• Ability to interpret contract billing requirements and how they apply to invoicing.
• Reviewing documentation to ensure completeness and accuracy.
• Coordinate with project teams, AP, and vendors to capture billable items.

Responsibilities

• Leads the billing process for assigned projects and divisions.
• Reviews billing packages for completeness before submission.
• Monitors timelines and follows up with operations to meet deadlines.
• Provides guidance on billing procedures and system usage.
• Collaborates with Project Managers, Engineers, AP, and vendors.

Skills

Billing expertise

Analytical skills

Communication skills

Organizational skills

Contract interpretation

Education

High School diploma + 5 years billing experience

Associate's degree

Tools

Microsoft Excel

ERP systems

Job description

Position Summary

The Billing Specialist is the lead specialist responsible for overseeing complex billing processes across multiple projects and contract types to ensure accurate, timely, and compliant invoicing. This role serves as a key liaison between project teams, accounting, and clients, ensuring all billable work is captured and billed in accordance with contractual requirements. The lead specialist also provides guidance on billing procedures, helps resolve billing discrepancies, and supports continuous improvement of billing workflows to enhance efficiency and accuracy.

Essential Functions/Position Responsibilities

• Adheres to and promotes all Company Safety Policies and the Company Code of Conduct.
• Leads the billing process for assigned projects and divisions, ensuring accurate and timely invoicing in accordance with contract terms, project scope, and company policies.
• Interprets complex contract billing requirements and determines appropriate billing methodology based on project type and contractual conditions.
• Reviews and compiles supporting documentation including work orders, material reports, vendor invoices, time sheets, and related cost documentation to ensure complete and accurate billing.
• Collaborates closely with Project Managers, Engineers, Accounts Payable, and vendors to verify that all billable items are properly captured and documented.
• Serves as a primary point of contact for billing-related inquiries from internal stakeholders and customer Accounts Payable departments.
• Reviews billing packages and supporting documentation for completeness and accuracy prior to submission, identifying discrepancies or potential issues and coordinating resolution.
• Ensures all cost codes and financial data are accurately entered into ERP and accounting systems.
• Monitors billing timelines and proactively follows up with operations personnel to ensure billing milestones and deadlines are met.
• Identifies process improvements and recommends enhancements to billing workflows, documentation standards, and internal controls.
• Provides guidance and support to other billing personnel on billing procedures, contract interpretation, and system usage.
• Tracks recurring operational or documentation issues impacting billing and communicates trends to management.
• Assists with project closeout billing, reconciliation, and documentation review.
• Performs other related duties and responsibilities as required.

Supervisory Responsibilities

• N/A

Hiring Requirements

• High School diploma and 5 years of billing experience; or associate's degree and 3 years' experience (construction industry a plus).
• Demonstrated experience handling complex or contract-based billing environments, preferably within construction, utilities, or project-driven organizations.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Advanced proficiency in Microsoft Excel and strong working knowledge of ERP accounting systems.
• Strong analytical skills with the ability to review documentation and identify discrepancies or missing billable items.
• Ability to interpret contract terms and apply appropriate billing practices.
• Excellent written and verbal communication skills with the ability to collaborate across departments.
• Able to maintain confidentiality of financial information.
• Ability to pass a pre-employment drug test.

At R.H. White, our day-to-day work is construction, and we do it well. Our Core Purpose, however, is to create well-being for our people, our customers, and our communities. We've been doing it for 100 years and we are always looking for team members that want to be part of something special.

We could list a variety of construction things we do, the projects that we win, and the accolades we have received, but we would rather tell you about our culture. For instance, our employees selected three charities to dedicate our 100th-anniversary fundraising efforts and we presented each organization - Easterseals, Alzheimer's Association, and The Greg Hill Foundation - with $100,000 checks following nine months of fundraising. Now, that is living our core purpose!

Additionally, our team members regularly volunteer with organizations that help to fight food insecurity, revitalize homes and neighborhoods, raise money for cancer and other diseases, and participate in charitable missions that are important to them and their families.

We don't only build things; we build careers. That's why our team members regularly volunteer with organizations that help to fight food insecurity, revitalize homes and neighborhoods, raise money for cancer and other diseases, and participate in charitable missions that are important to them and their families.

We don't only build things; we build careers. That's why our team members regularly volunteer with organizations that help to fight food insecurity, revitalize homes and neighborhoods, raise money for cancer and other diseases, and participate in charitable missions that are important to them and their families.

Our Leonard H. White Training Center is regularly abuzz with craft skills training and leadership learning activities as well. Yes, we have tuition reimbursement too.

R.H. White Company is an Equal Employment Opportunity Employer, we encourage all qualified applicants from all backgrounds to apply.