Billing Representative II, Remote

Mass General Brigham; Somerville (MA); Remote; USD 100,000 - 125,000; Full time

Job summary

A healthcare organization is seeking a Billing Specialist to maintain accurate billing records and process payments. The ideal candidate has 2-3 years' experience in billing or finance and excellent communication skills. This role is remote, with a pay range of $19.42 - $27.74 per hour for regular full-time employees.

Qualifications

• 2-3 years of experience in billing, finance, or collections required.
• Proficient in Microsoft Office Excel.
• Strong ability to manage multiple tasks simultaneously.

Responsibilities

• Interact with customers to ensure billing accuracy.
• Address complex billing issues and support junior staff.
• Process payments and maintain billing records.
• Collaborate with departments to resolve billing issues.

Skills

Strong attention to detail

Excellent interpersonal skills

Verbal communication skills

Written communication skills

Proficient in Excel

Ability to work independently

Teamwork skills

Ability to prioritize tasks

Education

High School Diploma or Equivalent

Tools

Billing software

Job description

Mass General Brigham relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.

This role will be covering Blue Cross Blue Shield.

Job Summary

Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information.

Does this position require Patient Care? No

Essential Functions:

• Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
• Addresses issues of a more complex nature and support junior staff by answering day to day questions
• Process payments and maintain up-to-date billing records
• Reprocessing insurance denials and submitting all necessary documentation for payment
• Maintain accurate billing records and files
• Collaborate with other departments to resolve billing and payment issues
• May prepare monthly and quarterly billing reports for management review

Qualifications

Education: High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No. Licenses and Credentials: Experience in billing, finance or collections 2-3 years required. Knowledge, Skills and Abilities: Strong attention to detail, Excellent interpersonal, written and verbal communication skills, Proficient in Microsoft Office Excel and other relevant billing software, Ability to prioritize and manage multiple tasks simultaneously, Ability to work independently and as part of a team, Ability to work in a fast-paced environment.

Additional Job Details

Remote Type: Remote

Work Location: 399 Revolution Drive

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $19.42 - $27.74/Hourly

Grade: 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.