- Location 501 Comfort Place,Mishawaka, IN, 46545,United States
- Employee Type 5Days/8Hrs
Not a Remote position
FLSAStatus: Non- exempt
Main Purpose
ToensuretheaccurateandtimelyprocessingofMedicaidbilling, accountsreceivablemanagement, paymentposting,benefitverification,andreimbursementfollow-upactivitiesinsupportoftheAgency's financial operations and regulatorycompliance.
EssentialFunctions MedicaidClaimsProcessing
- Processes and submits Medicaid Hospice, Medicaid Room & Board, and applicable managed Medicaid claims accurately and within established billing timelines.
- Processes Medicaidauthorizations, making sure paperwork is filledoutproperlyand signed byall appropriate staff members.
- Reviewsclaimsforaccuracy, completeness, andcompliancewithstateMedicaidrequirementsprior to submission.
- Research,resolves,andfollowsupondenied,rejected,suspended,orunpaidMedicaid claims.
- Monitorsaccountsreceivable reports andperformtimelyfollow-uponoutstanding balances.
- Communicates professionally with state Medicaidrepresentatives, Managed Care Organizations (MCOs), providers, hospitals, nursing facilities, and physicianoffices regarding billing and reimbursement issues.
- Assistswithauditsandreimbursementreviewsas requested
- Verifies Medicaid eligibility, coverage periods, spend-down requirements, andmanagedcare enrollment.
- Verifies benefits and payer requirements for MedicaidManaged Care plansand secondary insurance coverage.
- Collaborateswith ReferralSpecialists, IntakeCoordinators,Admissionsstaff,andCaseManagersto ensure accurate eligibility determination.
- Identifies and resolveseligibility discrepancies prior toadmission andthroughoutthepatient's episode of care.
- Documentsverificationdetailsaccuratelywithindesignatedsoftwareandrelated systems.
- Communicates coverage information and authorization requirements to appropriate staff members.
Medicaid Notifications and Authorizations
- ReviewsandmonitorsMedicaidnotifications,approvals,denials,andeligibility determinationnotices.
- Tracks required authorization, level-of-care determinations, and Medicaid approval documentation.
- ScansandfilesMedicaidnotificationlettersandsupportingdocumentationintothe electronic medical record.
- WorkswithAdmissions,ClinicalStaff,andStateAgenciestoobtain required documentationfor reimbursement.
AccountsReceivable Management
- Performs follow-up on unpaid or underpaid Medicaid claims.
- Communicates reimbursement concerns and recommendations to management.
- Collaborates with Clinical and Finance staff to resolve documentation deficiencies impactingpayment.
Administrative Duties
- SupportstheAgency's commitmenttopreventing fraud,waste,and abuse.
- Maintainsknowledgeofhospicephilosophyandapplicablefederal,state,andpayer regulations.
- Arrivalsatworkandmeetingspreparedandon time.
- Attends required educational programs and continuing education opportunities.
- Demonstratesflexibilityandadaptabilityinresponsetochangingorganizationalneedsandregulatoryrequirements.
- Promotespositiveworkingrelationshipswithpatients,families,referralsources,and colleagues.
- Performs otherrelateddutiesas assigned.
Compliance and Confidentiality
- Adheres toall Medicaid, Medicaid,HIPAA, andotherapplicablefederaland state regulations.
- Maintains confidentiality and safeguards protected health information.
- F ollows Agency policies, compliance with standards, and reporting requirements
- Participatesincomplianceeducationandbillingauditsasrequired
Physicaland Mental Requirements
Theemployeemustbeable to:
- Communicate effectively in English through verbal and written communication.
- Hearandunderstandnormalconversationsinpersonandby telephone.
- Seewithsufficientvisualacuitytoreviewrecords,computerscreens,and documentation.
- Usehands,wrists,andfingerscontinuouslyfortyping,writing,dataentry,and operationof officeequipment.
- Sit for extended periods while performing computer-based work.
Qualifications Education
- Postsecondary courseworkin Medical Billing, Coding, Health Information Management, or related field preferred.
Experience
- Minimumofthree(3)yearsofexperienceworkingwithMedicaidbillingand reimbursement.
- Knowledgeof hospice billing practices is strongly preferred.
- Experience with Medicaid and commercial insurance billing is preferred.
- Experience working with electronic health records and billing software required.
- Experiencewithclaimsfollow-up,denialmanagement,andaccountsreceivableprocesses preferred.
Knowledge, Skills, and Abilities
- StrongunderstandingofMedicaidregulationsclaimsprocessing,andreimbursement guidelines.
- Strong computer skills, including proficiency with Microsoft Office applications and billing systems.
- Excellent organizational and time management skills.
- Ability to prioritize workload and meet deadlines.
- Excellent verbal and written communication skills.
- Ability to maintain confidentiality and professionalism.
- Abilitytoworkindependentlyandcollaborativelywithinateam environment.