Billing QA Specialist - Hybrid (NH)

KBW Financial Staffing & Recruiting; Concord (NH); Hybrid; USD 23,000 - 32,000; Part time

Job summary

KBW Financial Staffing & Recruiting in Concord, NH seeks a Billing Specialist for a temporary, hybrid-eligible role focused on billing analysis, QA auditing, and customer account research in a fast-paced operations environment.

The position involves reviewing reports, resolving discrepancies, tracking work orders, and generating operational metrics, with opportunities to contribute to process improvements and data-driven decisions.

Qualifications

• Intermediate Excel skills (filtering, sorting, formulas, basic lookups)
• Strong analytical, auditing, and problem-solving skills
• High attention to detail with the ability to manage high-volume data entry
• Comfortable communicating with customers regarding billing and account issues

Responsibilities

• Reviewing and analyzing daily billing and quality assurance reports
• Researching customer billing discrepancies and performing corrective actions within internal systems
• Entering and tracking work orders related to customer account issues
• Preparing tracking reports and operational metrics for management
• Performing targeted customer outreach to resolve account discrepancies

Skills

Excel

Analytical

Attention to detail

Customer communication

Job description

KBW Financial Staffing & Recruiting in Concord, NH seeks a Billing Specialist for a temporary, hybrid-eligible role focused on billing analysis, QA auditing, and customer account research in a fast-paced operations environment.

The position involves reviewing reports, resolving discrepancies, tracking work orders, and generating operational metrics, with opportunities to contribute to process improvements and data-driven decisions.