Billing & Production Operations Engineer (Optima)

Daten; Denver (CO); On-site; USD 85,000 - 115,000; Full time

Job summary

A leading telecom services company is seeking an experienced AmdocsOptima Support Engineer to oversee production operations, application maintenance, and billing activities in a BSS environment. The role is critical for ensuring platform stability and incident resolution while working with cross-functional teams. Candidates should have strong telecom billing knowledge, experience with AmdocsOptima systems, and analytical skills to manage operational performance effectively. This position supports a managed services model with strict performance targets.

Qualifications

• Experience supporting AmdocsOptima billing systems in a telecom environment.
• Strong knowledge of telecom billing processes including rating and invoicing.
• Experience with Unix/Linux environments and shell scripting.

Responsibilities

• Support AmdocsOptima production operations to ensure system stability.
• Execute and monitor telecom billing cycles including invoice generation.
• Perform application maintenance and support within AmdocsOptima.

Skills

AmdocsOptima billing systems support

Telecom billing processes

Unix/Linux environments

SQL

Oracle database troubleshooting

Batch job scheduling tools

Incident management tools

Analytical skills

Communication skills

Job description

A leading telecom services company is seeking an experienced AmdocsOptima Support Engineer to oversee production operations, application maintenance, and billing activities in a BSS environment. The role is critical for ensuring platform stability and incident resolution while working with cross-functional teams. Candidates should have strong telecom billing knowledge, experience with AmdocsOptima systems, and analytical skills to manage operational performance effectively. This position supports a managed services model with strict performance targets.