Billing Platform Engineering Director: Scale & Reliability

WebHosting; Austin (TX); Hybrid; USD 273,000 - 341,000; Full time

Job summary

Cloudflare is seeking a Senior Director of Engineering for its Billing Platform to own the long-term strategy and execution across usage-based billing, invoicing, payments, and entitlements. You will lead a distributed team of managers and engineers, partnering with Product, Finance, and Legal to shape durable systems and superior customer outcomes.

You will drive architecture, governance, and operational excellence, ensuring correctness and auditability while maintaining rapid delivery and

Qualifications

• 15+ years of software engineering experience, including 7+ years leading engineering teams and 3+ years directly managing engineering managers.

Responsibilities

• Own the multi-year engineering strategy, investment plan, and execution roadmap for Cloudflare’s billing platform and quote-to-cash integrations.
• Lead and develop a distributed organization of engineering managers, senior technical leaders, and product engineering teams.
• Build the next layer of leadership by coaching managers, strengthening technical leadership, and improving planning, accountability, and execution predictability.
• Drive platform architecture that improves correctness, scalability, reliability, auditability, and speed of product launch.
• Build systems that support usage-based billing, subscriptions, enterprise contracts, self-serve purchasing, partner and reseller motions, invoicing, payments, credits, refunds, adjustments, entitlements, tax, revenue data, or reconciliation.
• Strengthen financial data integrity across billing, payments, revenue recognition, ERP, CRM, data warehouse, tax, and reporting systems.
• Improve reconciliation, observability, alerting, SLOs, incident response, and operational controls for billing-critical services.
• Partner with Product, Finance, Revenue Operations, Accounting, Tax, Legal, Sales, and Support to turn ambiguous business requirements into durable engineering systems.
• Make pragmatic build, buy, and integrate decisions across billing, payment processing, tax, ERP, CRM, entitlement, and revenue platforms.
• Represent billing engineering in executive forums with clear tradeoffs, delivery status, risks, and investment recommendations.

Skills

Leadership experience

Engineering management

Platform strategy

Billing/payments domain

Distributed systems

AI fluency

Executive partnership

Job description

Cloudflare is seeking a Senior Director of Engineering for its Billing Platform to own the long-term strategy and execution across usage-based billing, invoicing, payments, and entitlements. You will lead a distributed team of managers and engineers, partnering with Product, Finance, and Legal to shape durable systems and superior customer outcomes.

You will drive architecture, governance, and operational excellence, ensuring correctness and auditability while maintaining rapid delivery and