Billing Operations Specialist - OrderID: 5323

TemPositions Group of Companies; North New Hyde Park (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k)

Paid holidays

Longevity bonuses

Disability coverage

Job summary

Apploi is seeking a Billing Operations Specialist for a nationwide healthcare revenue cycle management client on a temporary basis, with potential to become permanent.

The role focuses on explaining statements and balances to patients, guiding insurance issues, and coordinating three-way calls with patients and insurers. Payments are not collected over the phone; strong organization and communication skills are required.

Qualifications

• Medical office front desk experience.
• Understanding of insurance eligibility verification and communicating with insurance carriers.
• Experience speaking with patients about billing and insurance questions, including explaining their Explanation of Benefits (EOB).
• High school diploma or equivalent.
• 1-3 years of medical office experience.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Knowledge of HIPAA and billing compliance.

Responsibilities

• Explain patient statements, outstanding balances, deductibles, and why patients received a bill.
• Help patients understand insurance-related issues and guide them on next steps with their carrier.
• Occasionally assist with three-way calls involving patients and insurance companies.
• Patients are directed to their medical office for payments; no payments are collected over the phone.

Skills

Medical office front desk

Insurance eligibility verification

Patient billing explanations

HIPAA compliance

Multitasking

Organizational skills

Communication skills

Problem solving

Education

High school diploma

Tools

Microsoft Office

Job description

Our client is an established healthcare revenue cycle management company supporting more than 1,100 ambulatory surgery centers, surgical practices, hospitals, and anesthesia groups nationwide. They provide medical billing, collections, and revenue recovery services. They are seeking a Billing Operations Specialist on a temporary basis that could lead to a permanent position. This is an excellent opportunity for someone with medical office experience, basic billing experience and good administrative office skills.

Key Responsibilities

• Explain patient statements, outstanding balances, deductibles, and why patients received a bill.

• Help patients understand insurance-related issues and guide them on next steps with their carrier.

• Occasionally assist with three-way calls involving patients and insurance companies.

• Patients are directed to their medical office for payments; no payments are collected over the phone.

Qualifications

• Medical office front desk experience

• Understanding of insurance eligibility verification and communicating with insurance carriers.

• Experience speaking directly with patients about billing and insurance questions, including explaining their Explanation of Benefits (EOB).

• High school diploma or equivalent.

• 1-3 years of medical office experience

• Proficiency in Microsoft Office (Excel, Outlook, Word).e

• Strong organizational, analytical, communication, and problem-solving skills.

• Ability to multitask and work independently.

• Knowledge of HIPAA and billing compliance requirements.

BENEFITS

We offer eligible employees competitive pay and access to a range of benefits and support programs, including medical, dental, vision, prescription coverage, short-term disability, 401(k), employee assistance, childcare assistance, discounts, paid holidays, and longevity bonuses. Benefits are based on assignment type, schedule, length of employment, and plan eligibility requirements.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.