Billing & Operations Analyst – Drive Client Value

Greater Giving, Inc.; Chattanooga (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision care

Paid time off

Retirement options

Charitable gift matching programs

Job summary

Greater Giving, Inc. is seeking an Operations Analyst to join their Utility Operations team in Chattanooga, Tennessee. This role will involve maximizing client revenue through accurate and timely billing, as well as improving operational processes.

The ideal candidate will possess strong attention to detail, effective communication skills, and a proactive mindset. Greater Giving offers a comprehensive benefits package including medical, dental, and vision care, as well as paid time off.

Qualifications

• Strong attention to detail with the ability to spot issues early and maintain high standards of accuracy.
• Proven ability to manage time, meet deadlines and perform consistently in a fast paced environment.
• Confidence working with data to analyze trends and drive accurate, informed decisions.
• Clear communication skills that strengthen client relationships and enable effective cross-team collaboration.
• A proactive, ownership-driven mindset with a passion for learning and problem solving.

Responsibilities

• Deliver accurate, on time billing that maximizes client revenue.
• Use data analysis to identify issues early and strengthen billing quality.
• Improve operational performance by refining billing processes.
• Build strong client relationships by guiding prebills through approval.
• Partner across teams to streamline workflows and resolve billing challenges.

Skills

Attention to detail

Time management

Data analysis

Communication skills

Problem-solving

Job description

Greater Giving, Inc. is seeking an Operations Analyst to join their Utility Operations team in Chattanooga, Tennessee. This role will involve maximizing client revenue through accurate and timely billing, as well as improving operational processes.

The ideal candidate will possess strong attention to detail, effective communication skills, and a proactive mindset. Greater Giving offers a comprehensive benefits package including medical, dental, and vision care, as well as paid time off.