Billing Manager

Sidley Austin (NY) LLP; New York (NY); On-site; USD 170,000 - 190,000; Full time

Job summary

Sidley Austin LLP in New York seeks an experienced Billing Manager to oversee client invoicing, e-billing, and related controls. The role requires strong supervisory skills and a deep understanding of OCWs and billing guidelines.

The successful candidate will mentor the billing staff, coordinate with other revenue cycle teams, and ensure timely, accurate invoices while managing deadlines in a demanding legal environment.

Qualifications

• Bachelor's degree in Accounting, Finance, or business, or equivalent work experience.
• At least 7 years of operational and supervisory experience.
• Strong written and verbal communication with senior management and cross-department collaboration.
• Proficiency in Word, Excel, Access, and Adobe Acrobat.
• Experience with eBilling Hub and electronic billing vendor sites; Elite 3E preferred.

Responsibilities

• Understand clients, billing arrangements, OCGs, and e-billing to anticipate risks.
• Monitor metrics to identify delays in invoice processing.
• Direct billing staff to meet deadlines and service expectations.
• Escalate issues and ensure timely resolution.
• Advise on balances, bill packets, and ensure accuracy.
• Oversee workload and resource allocation across the billing team.
• Ensure accurate preparation of client invoices.
• Provide mentoring and conduct annual performance reviews.
• Collaborate with revenue cycle teams to minimize delays.
• Identify ways to improve billing accuracy and implement best practices.
• Monitor adherence to accounting policies.

Skills

Organizational skills

Attention to detail

Interpersonal communication

Analytical thinking

Problem solving

Confidentiality

Multitasking

Education

Bachelor's degree in Accounting/Finance

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Adobe Acrobat

Elite 3E

eBilling Hub

Job description

Duties and Responsibilities

Maintain a comprehensive understanding of complex clients, billing arrangements, Outside Counsel Guidelines (OCGs,) and e-billing challenges to proactively anticipate risks, and ensure appropriate resources are focused on managing the successful execution of managing risks and issues Monitor operating metrics to identify delays and bottlenecks in invoice processing Direct billing staff to complete activities in a timely and efficient manner - focused on meeting key deadlines and service expectations Manage escalation of issues requiring support from other team members and functions to ensure issues are identified appropriately and in a timely manner Ensure that billing staff follows up on and resolves rejected invoices, unallocated and unapplied balances and bill packet preparations Oversee the workload of team members and collaborating with the broader billing management team to balance work by identifying available resources; allocate work accordingly and oversee clean transitions Ensure accurate and efficient preparation of client invoices. Follow up with the Billing Partners and/or their delegates; Escal to office or practice leadership, as necessary Provide mentoring, coaching and career development direction for the members of the department to provide service excellence to all internal and external clients. Complete annual performance reviews for the billing staff Work in a collaborative fashion with other departments within the revenue cycle (conflicts and new business, financial terms management, pricing, e-billing, accounts receivable, and revenue management) to minimize potential delays in the billing/collection cycle Identify and evaluate ways to improve accuracy and efficiency of the billing process, collaborate to ensure best practices are implemented, and lead the implementation efforts Monitor adherence to Accounting policies and procedures. Other duties as assigned.

Education and/or Experience

Education and/or Experience: Required: Bachelor's degree in Accounting, Finance, or other Business field, or equivalent work experience A minimum of 7 years of relevant experience in role with significant operational and supervisory responsibilities Demonstrated ability to effectively communicate verbally and in writing with senior management, and to work collaboratively across departments and with multiple stakeholders Proficiency in Microsoft Word, Excel, Access, and Adobe Acrobat Preferred: Work in a law firm or other professional services firm Experience with eBilling Hub, and electronic billing vendor sites Experience with Elite 3E

Other Skills and Abilities

Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities

The target salary range for this role is: $170,000 - $190,000 if located in New York. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email [e-mail] (current employees should contact Human Resources).

Sidley Austin LLP is an Equal Opportunity Employer.

Sidley is an elite global law firm with a known reputation of deploying innovative strategies to achieve powerful results. Business professionals are essential to the firm’s ability to deliver the highest quality legal services to our clients. We are always looking for talented, motivated individuals who thrive in a performance-driven culture to join our team.

Sidley employs approximately 2,300 lawyers working with our clients in complex transactional, restructuring, crisis management, investigation, regulatory, and litigation matters. Our 160 years of perspective and reach are truly global, supported by 21 offices strategically situated in key commercial, regulatory, and financial centers across the world. Our lawyers and business professionals, fluent in more than 75 languages, possess the cultural awareness and cross-border legal acumen needed to bring clarity to a dynamic business landscape.