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A healthcare provider seeks a Billing/Follow-up Specialist for a full-time, remote role primarily for billing and account follow-up duties. The role ensures thorough and accurate billing practices, timely resolution of outstanding accounts, and compliance with applicable regulations. Candidates should have experience in medical terminology, knowledge of insurance processes, and strong communication skills.
PeaceHealth
Intuit
Intuit
MEDSTAR HEALTH
Freddie Mac
QualDerm Partners
Protective
SiriusPoint
Protective
Protective
Protective
Protective
Janie and Jack
Marco Technologies
Bitwarden
Independence Pet Holdings
Optum
PeaceHealth is seeking a Billing/Follow-up Specialist - Government (Remote: OR & WA) for a Full Time, 1.00 FTE, Day position . The salary range for this job opening at PeaceHealth is $19.14 – $28.72. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Must live within a 1-hour commute from a main PeaceHealth facility in Oregon or Washington or do so by date of hire!
Job Summary
Responsible for all phases of billing/account follow-up using accepted billing practices to ensure thorough and consistent account resolution to promote financial health. This position ensures appropriate reimbursement and days in Accounts Receivable with timely account follow-up and resolution of outstanding charges owed by third party payors. Responsible for all areas of billing and account follow-up including claims submission, account follow-up with insurance payors, and resolution of reimbursement issues for multi-facility, multi-specialty organization.
Essential Functions
Resolves insurance claim rejections/denials, and non-payment of claims by payors.
Identifies trends in billing and follow-up, in order to expedite resolution of insurance accounts and identify delays in processing.
Drafts appeals to insurance companies for reimbursement of monies owed.
Maintains daily account, follow-up work lists within department while maintaining organization’s productivity standards.
Ensures compliance and claims processed in accordance with payer contracts and policies, as well as to settle claims as appropriate.
Identifies, researches and resolves: credit balances, missing payments, payer recoupments, and unposted cash as it pertains to billing account follow-up.
Processes and maintain correspondence received from patients and insurance companies as it pertains to correct and timely billing of claims, and receipt of payment.
Handles submission of issues to coding for review to ensure organizational and revenue cycle processes are followed.
Communicates appropriately with insurance companies, patients, co-workers and supervisors.
Performs other duties as assigned.
Qualifications
Education
High School Diploma Required: or equivalent
Associate Degree Preferred.
Experience
Minimum of 2 years Required: Experience in a billing or insurance account follow-up capacity
: Formal training or college coursework from a medical coding accredited school, specific to medical billing in lieu of experience may be considered
Required: Medical terminology experience
Required: Knowledge of insurance processes and billing guidelines regulations
Preferred: Coding knowledge
Preferred: Epic experience
Credentials
Preferred: Medical Billing Certificate
Preferred: Certified Revenue Cycle Representative
Preferred: HealthStream Badge
Skills
Proficient use of computers including Microsoft Office applications (Word, Excel, PowerPoint, etc.) (Required
Skilled in 10-key by touch and keyboarding (Required)
Ability to operate general office equipment (Required)
Excellent verbal and written communication skills (Required)
Excellent attention to detail and ability to multi-task (Required)
Ability to work with minimal supervision, independently, as well as in a collaborative team setting (Required)
Strong organizational skills with the ability to prioritize and meet deadlines (Required)
Knowledge of Commercial and/or Government Payors (Required)
Ability to identify, research, and resolve credit balances, missing payments and unposted cash and payer recoupments, as it pertains to billing account follow-up. (Required)
Ability to work remotely with minimal oversight, independently, as well as in a collaborative team setting. (Required)
Working Conditions
Lifting
Consistently operates computer and other office equipment.
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Sedentary work.
Environmental Conditions
Mental/Visual
Ability to communicate and exchange accurate information.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
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