Billing Coordinator

ECCO Select; Kansas City (MO); Remote; USD 80,000 - 100,000; Full time

Job summary

ECCO Select is hiring a Billing Specialist who will provide top-notch customer service and support in managing billing inquiries. This fully remote role focuses on ensuring accurate record-keeping, resolving payment issues, and collaborating with various departments, making a significant impact on customer satisfaction.

Benefits

Medical

Dental

Vision

401k

Qualifications

• Strong written and verbal communication skills.
• High proficiency in Microsoft Excel.
• Experience in billing, A/R, or financial reconciliation preferred.

Responsibilities

• Respond promptly to billing inquiries via email and phone.
• Research and resolve electronic check returns and credit card disputes.
• Support accounts receivable collections by contacting customers.

Skills

Customer service

Communication skills

Microsoft Excel

Attention to detail

Job description

About Us

ECCO Select is certified as a Women-owned, Minority-owned, Small Business Enterprise. Through best-in-class talent acquisition, IT program management, and being an established government contractor, ECCO Select specializes in providing people, process, and technology solutions for our clients’ needs. ECCO Select has experience in assisting our commercial and government clients successfully manage projects and programs that transform their business operations through a variety of IT solutions. We’re the talent behind the technology. To find out more about ECCO visit www.eccoselect.com.

Job Title: Billing Specialist

Location: Kansas City (Fully Remote)

Duration: 6 month contract to hire

Benefits: Medical / Dental / Vision / 401k

Compensation: 25-28/hr

Job Description:

The Billing Specialist I provides customer support by servicing the needs of industry customers, producers/agents, States, and Finance, ensuring smooth delivery of superior customer experience. The individual will work closely with all business areas, including but not limited to Production Support, Business Development, Customer Service and State Support, in addition to Finance.

Essential Responsibilities:

• Respond promptly to billing inquiries via email and phone
• Research and resolve electronic check returns and credit card disputes, including invoicing and reconciliation
• Support accounts receivable collections by contacting customers, verifying duplicate payments, and maintaining account notes
• Assist with identifying payments lacking documentation and maintaining accurate account records
• Maintain organized records of all payments and billing documentation

Key Strengths & Requirements:

• Commitment to excellent customer service and professional communication
• Strong written and verbal communication skills
• High proficiency in Microsoft Excel
• Ability to work independently while collaborating with cross-functional teams
• Experience in billing, A/R, or financial reconciliation preferred
• Punctual and reliable attendance is required; must consistently show up on time and be dependable
• Must demonstrate accountability by completing all assigned tasks accurately and on time
• Strong attention to detail and ability to follow processes and procedures

Our Commitment

We would love to have you join our team! ECCO Select is committed to hiring and retaining a diverse workforce. ECCO Select’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.

Equal Employment Opportunity is The Law

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