Billing Coordinator

Jackson Lewis P.C.; Cleveland (OH); On-site; USD 40,639 - 45,460; Full time

Job summary

A national law firm is seeking a Billing Coordinator to support the billing team and provide excellent client service. This position requires collaboration with attorneys on billing queries and managing invoicing processes. The ideal candidate will possess organizational skills and a strong client service background, with a degree in Business Administration or related field preferred. Knowledge of billing software is a plus. Compensation varies by location, with a focus on fairness and experience.

Qualifications

• 2 years minimum law firm experience strongly preferred.
• Knowledge of Aderant and E-Billing is a plus.
• Ability to provide professional customer service.

Responsibilities

• Provide excellent client service to internal and external clients.
• Own, distribute and process monthly prebills.
• Prepare invoices and manage billing inquiries.
• Ensure timely and accurate billing processes.

Skills

Excellent communication skills

Client service orientation

Organizational skills

Education

Degree in Business Administration, Management, or Accounting

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business‑oriented solutions to cultivate high‑functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee.

The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”.

Job Summary

This position reports to the Billing & Collections Manager and will represent the accounting department and work as a key member of the billing team while providing full‑service support to attorneys on all billing questions. The Billing Coordinator will liaise with attorneys and staff to make sure changes are made accurately and in a timely manner, while partnering with account services and billing to fully understand the details and make sure best practices and billing guidelines are followed. We are seeking a positive, hard‑working individual with an excellent client service approach.

Duties and Responsibilities

• Provide excellent client service to our internal and external clients
• Own, distribute and process monthly prebills
• Enter changes to prebills in accounting program - transfers, edits (narrative and numerical)
• Track invoice status, follow up on prebills not returned, matters not billed
• Ensure appropriate bill formats, discounts, rate levels and insurance information are indicated prior to preparing invoices
• Prepare invoices to submit to clients and/or third party billing vendor when applicable
• Prepare spreadsheets, manage client requirements, and understand fee arrangements
• Responsible for high level of accuracy and completeness to include ensuring any new timekeepers/matters are submitted and approved to the client
• Maintain billing information and special instructions in accounting databases and spreadsheets
• Timely response to various billing related inquiries from attorneys, clients and billing management
• Detailed invoice review, tracking invoice status, legal task coding, numerical and narrative revisions
• Generate reports, bill and payment history
• Liaise with attorneys and staff to clarify rate arrangements and override requests
• Work with the attorneys to complete accruals/budgets/status requests by client
• Collaborate with assigned EBiller to address ebilling issues
• Notify ebiller of new electronic matters opened
• Prepare non‑insured client appeals for electronic invoices and troubleshoot to resolve issues
• Post electronic invoices once the client has accepted for payment

Requirements

• Degree in Business Administration, Management, or Accounting is preferred
• 2 year minimum law firm experience strongly preferred
• Knowledge of Windows environment including Microsoft Word, Outlook and Excel
• Excellent communication skills, both verbal and written, as well as the ability to provide professional customer service by phone and e-mail is required
• Well organized, positive attitude and a team player
• Knowledge of Aderant, Bill Blast, E-Billing is a plus

Compensation

For Westchester County, NY the expected hourly wage for this position is between $29.50 and $33.00. The actual compensation will be determined based on experience and other factors permitted by law.

For Albany, NY the expected hourly wage for this position is between $28.00 and $31.00. The actual compensation will be determined based on experience and other factors permitted by law.

For Illinois, the expected hourly wage for this position is between $29.50 and $33.00. The actual compensation will be determined based on experience and other factors permitted by law.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.