Billing & Collections Specialist

Remote; San Francisco (CA); Remote; USD 6,400 - 9,600; Full time

Benefits offered by this job

Global billing exposure

Cross-functional collaboration

Month-end closing experience

Job summary

Remote is seeking a Billing & Collections Specialist to join our finance team in a role that drives accurate global invoicing, payment tracking, and collections with international customers. The specialist will manage monthly accounts receivable cycles and support cross-functional teams to ensure timely settlements.

Required are a Bachelor's degree in Accounting or related field and 2+ years of experience, strong Excel skills, and excellent English communication.

Qualifications

• Bachelor's degree in Accounting, Economics, Finance or related field.
• At least 2 years of experience in finance, FP&A, accounts receivable, or account management.
• Proficiency in Microsoft Excel and Office applications.
• Strong English communication, both written and verbal.
• Ability to work with international customers and teams.
• Detail-oriented with strong analytical skills.
• Good organizational and time-management skills.
• Collaborative mindset with strong interpersonal skills.
• Self-motivation and proactive approach to resolving billing and collection issues.

Responsibilities

• Manage the monthly accounts receivable process, invoicing, payment tracking, and collections activities.
• Communicate with global business customers to address billing inquiries and follow up on payments.
• Negotiate collection matters and provide responsive support.
• Collaborate with cross-functional departments to ensure smooth billing workflows.
• Maintain accurate financial records and support month-end closing activities.
• Review invoices and payment records, identify discrepancies, and resolve issues.
• Cleanse financial data to ensure consistency across accounts.

Skills

Microsoft Excel

English communication

Customer service

Analytical abilities

Attention to detail

Time-management

Interpersonal skills

Proactive issue resolution

Collaboration

Education

Bachelor's degree in Accounting / Economics / Finance

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Billing & Collections Specialist based in India.

Join a finance team in a role that plays an essential part in maintaining accurate and efficient global billing and collections operations. As a Billing & Collections Specialist, you will take ownership of the monthly accounts receivable cycle, ensuring invoices and payments are processed accurately and on time. You will communicate directly with international business customers, helping resolve billing questions and collection matters while building positive professional relationships. Working closely with cross-functional teams, you will support financial data accuracy and contribute to reliable month-end closing activities. This opportunity is ideal for an analytical, organized, and customer-focused finance professional who enjoys working with numbers, managing details, and taking responsibility in a collaborative environment.

Accountabilities

• Manage the monthly accounts receivable process, taking responsibility for invoicing, payment tracking, and collections activities.
• Communicate with global business customers to address billing inquiries, follow up on outstanding payments, negotiate collection matters, and provide responsive support.
• Collaborate with cross-functional departments to ensure smooth billing and collection workflows and timely resolution of issues.
• Work with internal back-office platforms to maintain accurate financial records and support efficient operational processes.
• Review customer invoices and payment records, identify discrepancies, and apply sound judgment to resolve issues.
• Maintain and cleanse financial data, ensuring accuracy and consistency across accounts and databases.
• Participate in monthly financial closing activities and provide support to ensure accounts receivable information is complete and reliable.

Requirements:

• Bachelor's degree in Accounting, Economics, Finance, or a related field is required.
• At least 2 years of relevant professional experience in finance administration, financial planning and analysis (FP&A), accounts receivable, or account management is required.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong customer service skills and the ability to communicate professionally with international business customers.
• Excellent written and verbal English communication skills are required.
• Strong analytical abilities, attention to detail, and confidence working with large databases and financial information.
• Good organizational and time-management skills, with the ability to prioritize responsibilities and meet deadlines.
• A collaborative mindset, strong interpersonal skills, and the ability to work independently when managing assigned responsibilities.
• Self-motivation, sound judgment, and a proactive approach to resolving billing and collection issues.

Benefits:

• Full-time employment opportunity within the Finance department.
• Opportunity to take ownership of global billing and collections operations.
• Exposure to international business customers and cross-functional finance processes.
• Opportunity to strengthen expertise in accounts receivable, financial operations, and month-end closing.