Billing Clerk

JFC Global; Camp Hill (Cumberland County); On-site; USD 28,000 - 41,000; Full time

Job summary

JFC Global is seeking a billing support contractor to assist with updating files, processing claims, managing patient accounts, and supporting billing operations during the year-end transition.

The role involves communicating with patients, insurers, and healthcare offices; posting payments; submitting and tracking claims; processing denials and refunds; and generating reports while maintaining organized records.

Qualifications

• High school diploma or GED required.
• Medical billing and coding certification or a related degree preferred.
• Approximately two years of healthcare billing experience preferred.
• Transferable experience in general billing, insurance, collections, or front desk/reception roles will be considered.
• Strong communication and customer service skills, including navigating sensitive financial conversations professionally.
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities.
• Ability to learn new systems and procedures while maintaining accuracy.
• Willingness to work onsite initially, with potential flexibility as the assignment progresses.

Responsibilities

• Contact patients and their representatives regarding account balances, billing questions, and payment matters.
• Communicate with insurance carriers, businesses, and physician offices to resolve billing-related issues.
• Post payments received from patients and insurance providers.
• Submit patient claims to insurance carriers and monitor claim status.
• Process appeals for denied claims and charges.
• Assist with collections and follow up on outstanding balances.
• Investigate claim rejections, billing discrepancies, and payment issues.
• Process refunds and handle returned or dishonored payments.
• Prepare reports, respond to inquiries, maintain organized files, and perform other administrative duties as assigned.

Skills

Communication skills

Customer service

Attention to detail

Organizational skills

Multitasking

Education

High school diploma or GED

Medical billing/coding certification or related degree

Job description

A healthcare organization is seeking billing support as it transitions previously outsourced billing functions back in-house. The contractor will assist with updating files, processing claims, managing patient accounts, and supporting billing operations throughout the year-end transition.

Key Responsibilities:

• Contact patients and their representatives regarding account balances, billing questions, and payment matters.

• Communicate with insurance carriers, businesses, and physician offices to resolve billing-related issues.

• Post payments received from patients and insurance providers.

• Submit patient claims to insurance carriers and monitor claim status.

• Process appeals for denied claims and charges.

• Assist with collections and follow up on outstanding balances.

• Investigate claim rejections, billing discrepancies, and payment issues.

• Process refunds and handle returned or dishonored payments.

• Prepare reports, respond to inquiries, maintain organized files, and perform other administrative duties as assigned.

Candidate Requirements:

• High school diploma or GED required.

• Medical billing and coding certification or a related degree preferred.

• Approximately two years of healthcare billing experience preferred.

• Medical billing experience is ideal; candidates with transferable experience in general billing, insurance, collections, or front desk and reception roles will also be considered.

• Strong communication and customer service skills, including the ability to navigate sensitive financial conversations professionally.

• Excellent attention to detail, organizational skills, and ability to manage multiple priorities.

• Ability to learn new systems and procedures while maintaining accuracy.

• Willingness to work onsite initially, with potential flexibility as the assignment progresses.