Billing & Audit Administrator

Graebel Companies Inc.; Mount Vernon (IA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in talent mobility seeks a Billing Analyst / Administrator responsible for invoicing and auditing payables associated with international shipments. The ideal candidate will collaborate with various teams, leverage their analytical skills, and contribute to exceptional customer service, while being part of a diverse and inclusive work environment.

Benefits

Comprehensive benefits package including 401(k) plan

Top-notch health insurance covering medical, dental, and vision

Paid time off that grows with years of service

Employee Assistance Program

Life insurance and disability coverage

Qualifications

• 3 to 5 years of relevant work experience, 1-2 years of finance experience.
• Technical knowledge and understanding of billing operations.
• Ability to calculate figures and apply basic algebra and geometry.

Responsibilities

• Collaborates with Account Management to invoice international clients.
• Ensures accuracy of invoicing and resolves unbilled transactions.
• Provides customer service support to internal and external customers.

Skills

Proficient with Microsoft Office applications

Ability to analyze and interpret numerical data

Ability to write reports and correspondences

Job description

This role can be based anywhere in the United States.

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead.

Graebel is looking for a Billing Analyst / Administrator who will accurately interpret tariffs, estimates, contracts, client policies and confirm service performance to ensure thorough and complete auditing of payables, revenue, and expenses associated with Graebel’s international household good service.

We are committed to fair and transparent compensation. The salary range for this role is based on several factors including experience, skills, and qualifications and is $18.50 to $19.50 per hour.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Collaborates with Account Management / Operation teams to accurately invoice international household clients per the terms of the executed contract / statement of work. Audit and Invoicing of international shipments, storage, claims, and MMIOS transactions associated with a quote and accept model.

• Ensures completeness and accuracy of invoicing and ensures timely resolution of unbilled transactions in order to avoid financial risk to our company and the transferee's company. Complies with the relevant escalation paths for Account Manager or Clients in order to resolve aged items.
• Performs reconciliation, audits and research, as needed. Follows correct procedures for any invoicing updates. Escalates requests for non-standard / adhoc scope change requests.
• Provides Customer Service support to internal and external customers within agreed timeframes. Works with business partners to resolve invoice questions, ensuring compliance to Client and Carrier Service Level agreements.
• Perform any other related duties as required or assigned.

Required Skills

Position carries out major assignments in conducting the operations of the business.

• Position performs work that effects business operations to a substantial degree, even if position’s assignments are related operation of a particular segment of the business.
• Position provides consultation or expert advise to management.
• Proficient with Microsoft Office applications.
• Performs professional level work.
• Develops solutions requiring analysis and research.
• Responsible for critical work and / or complex projects performed within a broader technical and business context.
• Ability to read, analyze and interpret general business periodicals, technical procedures and numerical data. Ability to write simple reports and general business correspondence. Ability to effectively present information and respond to questions from management, customers and employees.
• Ability to calculate figures and amounts such as discounts interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Required Experience

Requires technical knowledge, training and understanding of a job's requirements.

• 3 to 5 years of relevant work experience. 1-2 years finance experience.

COMPENSATION AND BENEFITS

As a testament to our commitment to diversity, equity, inclusion, and belonging, and in alignment with our commitment to fair and transparent compensation, our salary bands are transparent both internally and as a part of our external recruitment process. The targets for this role are dependent on market / geographic location and range from $18.50 to $19.50 / hr .

At Graebel, where we truly value the exceptional contributions of our dedicated team—yes, that means YOU— we’ve crafted a benefits package with your success in mind. Enjoy a comprehensive benefits package including a 401(k) plan, top notch health insurance (covering medical, dental, and vision), and find support through our Employee Assistance Program. Enjoy well-earned breaks with paid time off that grows with your years of service to the company, paid holidays each year, and volunteer paid time off! Secure your future with life insurance and disability coverage. Join us to elevate your work life experience!

Graebel Companies, Inc. is an EEO / AA Employer M / F / Disabled / Vet

Position carries out major assignments in conducting the operations of the business.

• Position performs work that effects business operations to a substantial degree, even if position’s assignments are related operation of a particular segment of the business.
• Position provides consultation or expert advise to management.
• Proficient with Microsoft Office applications.
• Performs professional level work.
• Develops solutions requiring analysis and research.
• Responsible for critical work and / or complex projects performed within a broader technical and business context.
• Ability to read, analyze and interpret general business periodicals, technical procedures and numerical data. Ability to write simple reports and general business correspondence. Ability to effectively present information and respond to questions from management, customers and employees.
• Ability to calculate figures and amounts such as discounts interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.