Billing Associate - SAAS Company - 100% Remote

TEKsystems; Chicago (IL); Remote; USD 80,000 - 100,000; Part time

Job summary

A leading technology services company is seeking a remote Billing Associate to manage inbound calls regarding invoices and payments. The ideal candidate will have a High School Diploma and 1-2 years of experience in collections, alongside strong customer service skills and proficiency in MS Office. This 6-month contract role offers a pay rate of $20.00 to $22.00 per hour and may transition to full-time.

Benefits

Medical, dental, and vision coverage

401(k) retirement plan

Life insurance and disability coverage

Paid time off

Employee Assistance Program

Qualifications

• 1–2 years of experience in collections or accounts receivable.
• Ability to resolve inquiries professionally.
• Strong MS Excel skills required.

Responsibilities

• Handle inbound calls regarding invoices and payments.
• Assist with account contact information updates.
• Process credits and maintain transaction records.

Skills

Customer service skills

Proficiency with MS Office

Phone etiquette

Education

High School Diploma or GED

Tools

PeopleSoft

Job description

Overview

Billing Associate — Remote position. Location: residents of CO, FL, GA, ID, IL, IN, KY, MI, MO, NE, NJ, NV, NY, OH, OR, PA, TX, UT, VA, WA, WI, WY. Timezone: MST. Employment Type: Contract (6 months) with possibility of transition to full-time. Start Date: November 3, 2025. Interview Date: October 17, 2025. Pay Rate: $20–$22/hour.

Responsibilities

• Handle inbound calls regarding invoices, payments, and account status.
• Assist customers with updating and maintaining account contact information.
• Send email communications regarding past-due and outstanding balances; make outbound calls as needed.
• Process credits using PeopleSoft and maintain accurate transaction records.
• Perform audits between systems to ensure data accuracy.

Required Qualifications

• High School Diploma or GED required.
• 1–2 years of experience in collections or accounts receivable.
• Proficiency with MS Office (especially Excel) and email communication.
• Strong customer service skills and ability to resolve inquiries professionally.

Preferred Skills

• Experience in call center environments.
• Familiarity with collections and billing processes.

Workplace Details

• Fully remote position; client provides equipment (must have reliable internet and Windows 10 device as backup).
• Shifts available between 6:00 AM – 6:00 PM MT, Monday–Friday (e.g., 6–3, 7–4, or 8–5).

Benefits & Perks

• Medical, dental, and vision coverage.
• 401(k) retirement plan with pre-tax and Roth options.
• Life insurance and disability coverage.
• Paid time off and holiday benefits.
• Employee Assistance Program and wellness resources.

Pay And Benefits

The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 20, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

EEO Statement

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.