Billing Associate – AI-Driven Law Firm | NYC Onsite + Equity

Norm Law; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) with employer match

Health, dental, vision insurance

Equity compensation

Job summary

Norm Law, a premier AI-native law firm, is hiring a Billing Associate in NYC to support financial operations and client billing. You will ensure accurate, timely billing, review attorney entries, and coordinate monthly cycles, while collaborating with attorneys, clients, and finance teams.

The role emphasizes accuracy, process improvement, and strong client service, with a focus on leveraging AI-enabled workflows and standardized procedures in a fast-paced startup–style environment.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 3–5+ years of legal billing or law firm finance experience.
• Experience with legal billing systems and accounting software.
• Strong proficiency in Microsoft Excel and Google Workspace.
• Excellent organizational skills with exceptional attention to detail.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• Ability to handle confidential financial information with discretion.

Responsibilities

• Prepare, review, and process client invoices in accordance with client billing guidelines and engagement terms.
• Review attorney matter entries and expenses for completeness, accuracy, and compliance prior to billing.
• Coordinate monthly billing cycles and ensure invoices are delivered accurately and on schedule.
• Monitor billing status and proactively resolve issues that may delay invoice delivery or payment.
• Partner with attorneys to review pre-bills, implement edits, and finalize invoices.
• Respond to billing inquiries from attorneys and clients with professionalism and urgency.
• Develop a strong understanding of client-specific billing requirements and outside counsel guidelines.
• Support the onboarding of new client billing arrangements and matter setups.
• Track outstanding invoices and assist with collections efforts by coordinating with attorneys and clients.
• Reconcile billing discrepancies and resolve payment-related questions.
• Maintain accurate billing records and supporting documentation.
• Work with finance and operations to identify opportunities to streamline billing workflows through automation and AI-enabled processes.
• Assist in developing standardized billing procedures and documentation.
• Generate billing and financial reports as needed to support firm leadership.
• Maintain billing data within the firm's practice management and financial systems.
• Assist with month-end close activities related to billing.
• Perform additional finance and operations projects as needed.

Skills

Excel

Google Workspace

Attention to detail

Organizational skills

Analytical skills

Communication skills

Multitasking

Discretion

Fast-paced environment

Education

Bachelor's degree or equivalent

Tools

Legal billing software

Accounting software

Microsoft Excel

Job description

Norm Law, a premier AI-native law firm, is hiring a Billing Associate in NYC to support financial operations and client billing. You will ensure accurate, timely billing, review attorney entries, and coordinate monthly cycles, while collaborating with attorneys, clients, and finance teams.

The role emphasizes accuracy, process improvement, and strong client service, with a focus on leveraging AI-enabled workflows and standardized procedures in a fast-paced startup–style environment.