Billing Associate

Harvey Nash; New Jersey; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading staffing agency is looking for a Billing Associate to handle customer billing inquiries and maintain accurate financial records. You will manage customer communications regarding invoices and payments, ensuring data accuracy. The ideal candidate has a high school diploma and 1–2 years of relevant experience, with proficiency in Microsoft Office and experience in PeopleSoft being preferable. This role offers a competitive hourly rate and limited benefits.

Qualifications

• 1–2 years of experience in Collections or Accounts Receivable.
• Experience with PeopleSoft or similar ERP systems preferred.

Responsibilities

• Manage customer billing inquiries and process payments.
• Respond to incoming customer inquiries regarding invoices and payments.
• Collaborate with internal teams to resolve discrepancies.

Skills

Attention to detail

Organizational skills

Communication skills

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

PeopleSoft

Excel

Job description

US citizens, Green Card Holders, and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time

Job Title: Billing Associate

Location: Remote – MST time zone

Duration: 12+ Months

Job Description:

The Billing Associate will be responsible for managing customer billing inquiries, processing payments, and maintaining accurate financial records. This role involves handling incoming and outgoing calls related to invoices, payments, and account statuses, while ensuring a high level of customer satisfaction and data accuracy. The ideal candidate is detail-oriented, organized, and proficient in Microsoft Office tools.

Key Responsibilities:

• Respond to incoming customer inquiries regarding invoices, payments, and account balances.
• Communicate with customers via phone and email about past due and outstanding balances.
• Assist customers in updating and maintaining accurate account and contact information.
• Process credits and adjustments in the PeopleSoft system, maintaining detailed transaction records.
• Conduct periodic audits between systems to ensure accuracy and consistency of billing data.
• Collaborate with internal teams to resolve discrepancies and support overall billing operations.

Qualifications:

• High School Diploma or equivalent required.
• 1–2 years of experience in Collections or Accounts Receivable.
• Proficiency with Microsoft Office (especially Excel) and email communication.
• Strong attention to detail, organization, and communication skills.
• Experience with PeopleSoft or similar ERP systems preferred.

A reasonable, good faith estimate of the minimum and maximum for this position is $24/Hr to $27/Hr with Limited benefits