Billing Assistant

Workstream; Clinton Charter Township (MI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Affordable Health Benefits

Pet Insurance

401(k) with 5% Company Match

PTO and Holiday Pay

Weekly Paydays

Exclusive Employee Perks

Job summary

RSC Mechanical is seeking a Billing Assistant to support billing processes, maintain work order documentation, review service work, and ensure accurate recording of labor, materials, and billable items. This role requires strong attention to detail, teamwork across departments, and proficiency with Microsoft Office and Ventus.

Key duties include validating scopes of work, entering data into tickets, proofreading, and batch invoicing.

Qualifications

• General computer proficiency with working knowledge of Microsoft Office and Outlook, with an emphasis on Excel.
• Strong organizational and analytical skills.
• Strong written and verbal communication skills.
• High standards of quality and customer service.
• Strong attention to detail and accuracy.
• Ability to organize workload, prioritize responsibilities, and complete work within established deadlines.
• Effective time-management skills.
• Ability to successfully collaborate with others and resolve problems.
• Ability to adapt to changing priorities in a fast-paced work environment.
• Positive attitude, flexibility, and willingness to learn.

Responsibilities

• Retrieve, review, proofread, and verify completed scopes of work and submit work assignments through our internal system and customer portals.
• Review labor, equipment, materials, purchase orders, and inventory items for accuracy before invoicing.
• Accurately enter billing information into service tickets/work orders within Ventus.
• Proofread and verify completed scopes of work in Ventus.
• Gather required information for work orders and customer billing.
• Identify errors, missing information, or inconsistencies and work with the appropriate team members to resolve them.
• Complete the invoicing process accurately and on time.
• Batch invoices in Ventus and complete a final review for accuracy before submitting them to a supervisor.
• Maintain accurate and complete ticket documentation to ensure transparency throughout the billing process.
• Update required customer portals with completion notes and applicable documentation.
• Interface and collaborate with various departments, technicians, managers, customers, and subcontractors.
• Work WIP/BID daily to maintain accurate open and closed jobs.
• Adhere to all project completion requirements and deadlines.
• Complete additional tasks assigned by your Manager or Supervisor.
• Collaborate with team members and assist with other accounts when needed.
• Ensure refrigerant information is accurately tracked on required spreadsheets and customer portals.
• Maintain accurate records of customer work orders, service requests, charges, expenses, labor, inventory, and backlogs.

Skills

MS Office proficiency

Excel

Strong communication

Attention to detail

Time management

Team collaboration

Organizational skills

Problem solving

Adaptability

Customer service

Tools

Ventus

Ticketing systems

Customer portals

Job description

RSC Mechanical is an expanding mechanical contracting company seeking an adaptable, detail-oriented team player with strong communication and organizational skills. The ideal candidate will be comfortable working in a fast-paced environment and have a working knowledge of Microsoft Office applications, particularly Word, Excel, and Outlook.

As a Billing Assistant, you will play an important role in our daily operations by supporting the billing process, maintaining accurate work order documentation, reviewing completed service work, and ensuring labor, materials, purchase orders, and other billable items are accurately recorded.

This position requires strong attention to detail, time management, problem-solving skills, and the ability to work collaboratively with multiple departments.

Billing Assistant Responsibilities

• Retrieve, review, proofread, and verify completed scopes of work and submit work assignments through our internal system and customer portals.
• Review labor, equipment, materials, purchase orders, and inventory items for accuracy before invoicing.
• Accurately enter billing information into service tickets/work orders within Ventus.
• Proofread and verify completed scopes of work in Ventus.
• Gather required information for work orders and customer billing.
• Identify errors, missing information, or inconsistencies and work with the appropriate team members to resolve them.
• Complete the invoicing process accurately and on time.
• Batch invoices in Ventus and complete a final review for accuracy before submitting them to a supervisor.
• Maintain accurate and complete ticket documentation to ensure transparency throughout the billing process.
• Update required customer portals with completion notes and applicable documentation.
• Interface and collaborate with various departments, technicians, managers, customers, and subcontractors.

Other Responsibilities

• Work WIP/BID daily to maintain accurate open and closed jobs.
• Adhere to all project completion requirements and deadlines.
• Complete additional tasks assigned by your Manager or Supervisor.
• Collaborate with team members and assist with other accounts when needed.
• Ensure refrigerant information is accurately tracked on required spreadsheets and customer portals.
• Maintain accurate records of customer work orders, service requests, charges, expenses, labor, inventory, and backlogs.

Qualifications and Skills

• General computer proficiency with working knowledge of Microsoft Office and Outlook, with an emphasis on Excel.
• Strong organizational and analytical skills.
• Strong written and verbal communication skills.
• High standards of quality and customer service.
• Strong attention to detail and accuracy.
• Ability to organize workload, prioritize responsibilities, and complete work within established deadlines.
• Effective time-management skills.
• Ability to successfully collaborate with others and resolve problems.
• Ability to adapt to changing priorities in a fast-paced work environment.
• Positive attitude, flexibility, and willingness to learn.

Benefits

• Affordable Health Benefits – Medical, dental, and vision plans.
• Pet Insurance – Because we care about your whole family.
• 401(k) with 5% Company Match – Fully vested from day one.
• PTO and Holiday Pay – Paid time off and six paid holidays.
• Weekly Paydays – Through direct deposit.
• Exclusive Employee Perks – Access to legal, financial, and mental health services, plus discounts on concerts, theme parks, hotels, and more.

Compensation & Schedule

Compensation: $18.00 per hour.

Schedule: Monday through Friday, 8:00 AM–5:00 PM.

After successfully completing 90 days of employment, employees are eligible to participate in the department's flex rotation schedule.

Overtime: Overtime may be assigned by your Manager based on business needs.

Work Location: Fully on-site in Clinton Township, MI.

RSC Mechanical is a full service maintenance, contracting and construction provider specializing in refrigeration, heating and cooling.
RSC is a family owned and families run company headquartered in Clinton Township, Michigan with regional offices located in the Northeast and Southeast United States.
Since our foundation, by Randy S. Chabot in 1988, we have perpetually worked to train, mentor and educate ourselves to be the best managers, mechanics and administrators in our field. The RSC family is constantly building each other up so we can achieve great things and provide for one another.
This company was founded upon methods of operation that ensure our customers can maintain the freshest and highest quality products with the greatest efficiency. Our focus is service and we look forward to helping you service your customers.