Billing Appeals Specialist

jacksonlewis; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance benefits

401(k) plan

FSA/HSA program

Paid holidays & leave

Employee assistance program

Job summary

Jackson Lewis P.C. is seeking a Billing Appeals Specialist to join the accounting department and support attorneys with appeal questions. The role requires liaising with attorneys and staff to ensure timely, accurate submissions and alignment with billing guidelines.

With limited supervision, you will manage insurer appeal narratives, deadlines, and logs while collaborating with Billing & Collections to minimize reductions and optimize revenue for the firm.

Qualifications

• Bachelor's degree required as stated.
• 2+ years of legal billing/appeals experience.
• Proficiency with Aderant and BillBlast is a plus.
• Strong MS Office skills, especially Excel and Word.
• Highly organized with excellent communication and problem-solving.
• Ability to learn and adapt in a changing environment.

Responsibilities

• Manage appeals process for insurers' invoices; draft narratives for attorney approval.
• Track deadlines for all appeals to maximize recovery.
• Send exception reports and timely follow-up on appeal language.
• Maintain an appeal log for invoice status and AR.
• Communicate with in-house attorneys about invoice issues.
• Collaborate with Appeals Team and Billing to follow Outside Counsel Guidelines.
• Participate in process improvement and training enhancements.
• Provide high levels of customer service to Principals and clients.

Skills

Communication skills

Organization

Adaptability

Problem solving

Education

Bachelor's degree

Tools

Aderant

BillBlast

Excel

Word

Job description

Focused on employment and labor law since 1958, Jackson Lewis P.C.'s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients' goals to emphasize belonging and respect for the contributions of every employee.

The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® "Best Law Firms".

Job Summary

The Billing Appeals Specialist will represent the accounting department and work as a key member of the appeals team while providing full-service support to attorneys on all appeal questions. With limited supervision, the Specialist will liaise with attorneys and staff to make sure appeals are submitted accurately and in a timely manner, while partnering with billing to fully understand the details and make sure best practices and billing guidelines are followed.

Duties and Responsibilities

• Manages the appeals process for insurance carriers' invoices including Drafting narratives for attorney approval to optimize the rate of appeal successes,
• Managing deadlines for all appeals to ensure maximum recovery from clients,
• Sending all exception reports and timely follow up reminders for appeal language wherever needed,
• Maintaining an appeal log to monitor the status of invoices and outstanding accounts receivables.

Communicate on behalf of the Finance Department to in-house attorneys and answer questions regarding invoice issues and other aspects of the appeal process.
Collaborates with Appeals Team, Appeals Manager, and Billing & Collections to identify opportunities to decrease reductions with the Outside Counsel Guidelines and keeps informed of changes to insurance carriers' Outside Counsel Guidelines, assessing the impact of these changes on existing processes and procedures.
Participates in process improvement including evaluating the Firms current protocols via addressing questions and issues arising in normal day activities. Identify opportunities for process improvements as well as enhancements to current training to prevent future issues.
Promote a high level of customer service; ensure excellent service is provided to the firm's Principals and clients on both an individual and team basis.

Skills and Educational Requirements

• Bachelor's degree Required
• 2+ years of legal billing/appeals experience.
• Knowledge of Aderant and BillBlast a plus.
• Strong MS Office skills (Excel, Word).
• Highly Organized.
• Excellent communication and problem-solving skills.
• Ability to learn and adapt in an ever-changing environment.

#LI-KM1

For Westchester County, NY the expected salary range for this position is between $36.54 and $42.66. The actual compensation will be determined based on experience and other factors permitted by law.

For Albany, NY the expected salary range for this position is between $30.41 and $35.50. The actual compensation will be determined based on experience and other factors permitted by law.

For Illinois the expected salary range for this position is between $33.41 and $39.00. The actual compensation will be determined based on experience and other factors permitted by law.

Benefits

• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending and Health Savings Account
• Firm-paid holidays, vacation and sick time
• Employee assistance program and other firm benefits

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.