Billing And Pricing Specialist

Aston Carter; United States; Remote; USD 31,000 - 37,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

Aston Carter is seeking a remote Contract Accounts Receivable specialist to support order management, billing resolution, and process improvements. You will handle customer inquiries, manage orders, resolve billing issues, and partner with cross-functional teams to deliver accurate, timely service.

The role emphasizes collaboration with Sales, Finance, AR, Planning, Logistics, and IT, while maintaining precise records and driving continuous improvement across billing and operations.

Qualifications

• 3-5+ years of experience in Accounts Receivable, billing reconciliation, credit processing, invoice dispute resolution, or related function.
• Experience working with ERP systems and Salesforce.

Responsibilities

• Develop and maintain strong customer relationships by providing timely, accurate, and professional support.
• Process and manage customer orders, modifications, returns, pricing inquiries, and delivery updates.
• Investigate and resolve billing discrepancies, invoice errors, pricing issues, duplicate charges, and customer credit requests.
• Take ownership of customer inquiries and billing issues from initial investigation through final resolution.
• Collaborate with Sales, Finance, Accounts Receivable, Planning, Logistics, and IT teams to resolve issues.
• Maintain accurate customer records, order information, billing documentation, and service cases in company systems.
• Identify recurring issues, perform root cause analysis, and recommend corrective actions to improve accuracy and customer satisfaction.
• Support process standardization, optimization, automation, and continuous improvement initiatives.
• Analyze operational and billing data to identify trends, improve efficiency, and support reporting requirements.
• Ensure compliance with company policies, financial controls, approval requirements, and established procedures.

Skills

Customer service

Billing support

Pricing support

ERP system

Salesforce

Root cause analysis

Communication

Organizational skills

Education

Associate's degree in Business, Supply Chain, Finance, or related field

Tools

ERP system

Salesforce

Job description

Position Overview

We are seeking a customer-focused professional to support order management, billing resolution, and continuous process improvement initiatives. This role is responsible for managing customer inquiries, processing orders, resolving billing discrepancies, and partnering with cross-functional teams to ensure a positive customer experience and operational excellence.

Key Responsibilities

• Develop and maintain strong customer relationships by providing timely, accurate, and professional support.
• Process and manage customer orders, modifications, returns, pricing inquiries, and delivery updates.
• Investigate and resolve billing discrepancies, invoice errors, pricing issues, duplicate charges, and customer credit requests.
• Take ownership of customer inquiries and billing issues from initial investigation through final resolution.
• Collaborate with Sales, Finance, Accounts Receivable, Planning, Logistics, and IT teams to resolve customer and operational issues.
• Maintain accurate customer records, order information, billing documentation, and service cases within company systems.
• Identify recurring issues, perform root cause analysis, and recommend corrective actions to improve accuracy and customer satisfaction.
• Support process standardization, optimization, automation, and continuous improvement initiatives.
• Analyze operational and billing data to identify trends, improve efficiency, and support reporting requirements.
• Ensure compliance with company policies, financial controls, approval requirements, and established procedures.

Required Qualifications

• 3-5+ years of experience in Accounts Receivable, billing reconciliation, credit processing, invoice dispute resolution, or a related function.
• Preferred Associate's degree in Business, Supply Chain, Finance, or a related field. Related experience will be considered in place of education.
• Experience working within an ERP system and Salesforce.
• Strong customer service, billing, and pricing support experience.
• Experience supporting process improvement, workflow automation, or technology-enabled business solutions.
• Familiarity with reporting, root cause analysis, and operational performance metrics.
• Strong problem-solving, communication, and organizational skills.

Job Type & Location

This is a Contract position based out of Burnsville, MN.

Pay and Benefits

The pay range for this position is $22.50 - $27.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Burnsville, MN.

Application Deadline

This position is anticipated to close on Oct 30, 2026.

Workplace Type

This is a fully remote position.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.