Billing Analyst - Grow with Us!

Midwest Equipment Company; Fenton (MO); On-site; Full time

Job summary

Join Midwest Equipment Company as a Billing Analyst where you'll oversee the invoicing process. You will play a key role in ensuring smooth operations, customer satisfaction, and accurate billing while enjoying a competitive salary and comprehensive benefits. The supportive work environment allows for work-life balance and camaraderie among employees.

Benefits

Employee Stock Ownership Plan (ESOP)

401(k) with employer match

Paid time off & Holidays

Bring your dog to work every Friday

Comprehensive Benefits Package

Qualifications

• Minimum of 5 years' billing experience in service or field services environment.
• Strong knowledge of time and materials billing practices.
• Excellent verbal and written communication skills with strong attention to detail.

Responsibilities

• Generate and issue accurate invoices based on time and materials billing.
• Collaborate to ensure billing accuracy and resolve discrepancies.
• Respond professionally to customer inquiries regarding invoices and payments.

Skills

Organizational skills

Customer service skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Billing and accounting software

Microsoft Excel

Microsoft Outlook

Job description

At Midwest Equipment Company, we've proudly been a trusted leader in commercial food service equipment since 1993. With a strong presence across the Midwest, we serve a six-state region including Kansas, Missouri, Illinois, Indiana, and parts of Arkansas and Tennessee. Backed by a dedicated team of over 100 skilled professionals, we're committed to delivering top-tier equipment and service that keep kitchens cooking and soft serve flowing!

We are seeking a detail-oriented and proactive Billing Analyst to handle the end-to-end invoicing process within a fast-paced, service-based environment. This role requires strong organizational skills, expertise in time and materials billing, and the ability to deliver exceptional customer service. The Billing Analyst will collaborate with office, warehouse, and field teams to ensure accurate billing, smooth operations, and timely collections.

What You'll Love About Working At MEC:

• Competitive Pay: $21.50 - $24.50 per hour to start (Based on Experience), with annual increases
• Consistent Schedule: Monday-Friday Days, 8am - 5pm
• Comprehensive Benefits Package:
  • Medical, Dental, Vision, Life & Disability Insurance
  • Employee Stock Ownership Plan (ESOP) - become a part-owner of the company!
  • 401(k) with employer match
  • Paid time off & Holidays
• Bring your dog to work every Friday!
• Supportive Work Environment: We believe in mutual respect and treating our employees like family - because they are!
• Bonus Perk: If you love ice cream, slushes, and tasty grilled food, you'll feel right at home here!

What you will do:

• Generate and issue accurate invoices based on time and materials billing, verifying all required documentation including service orders, purchase orders, and contracts
• Review service orders and agreements to confirm accuracy and resolve discrepancies promptly
• Collaborate with field technicians and service managers to verify service completion, finalize job closures, and ensure billing accuracy
• Respond professionally to customer inquiries regarding invoices, payments, and service details
• Enter billing data accurately and maintain organized records of transactions and correspondence
• Assist in preparing internal billing reports highlighting outstanding balances and billing trends
• Support internal and external audits by maintaining complete and accessible billing documentation
• Ensure compliance with company policies and procedures
• Work closely with office, warehouse, and field teams to maintain a seamless service-to-invoice workflow
• Perform additional duties as assigned

What you bring:

• Minimum of 5 years' billing experience within a service-based or field services environment
• Strong knowledge of time and materials billing practices
• Proficiency with billing and accounting software
• Intermediate skills in Microsoft Office, particularly Excel and Outlook
• Strong customer service and communication skills, with a focus on client satisfaction and issue resolution
• Excellent verbal and written communication skills with strong attention to detail in reviewing and editing billing documentation for accuracy, clarity, and compliance
• Strong attention to detail and organizational skills
• Ability to use critical thinking to identify and resolve billing discrepancies
• Ability to work independently and collaboratively in a fast-paced environment

Education

• High school diploma or equivalent required

Visit TaylorMidwest.com to learn more about our company, our employees, and the way we do business.

Midwest Equipment Company values diversity. We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic.