Billing Analyst - Dental

chcb; Buffalo (NY); On-site; USD 25,141 - 29,274; Full time

Job summary

The Community Health Center of Buffalo, Inc. is seeking a detail‑oriented Billing Analyst with dental experience.

You will process dental patient billing, insurance claims, and payments accurately, overseeing the entire claims management process from claims generation to payment posting. Responsibilities include maintaining billing procedures, submitting claims, following up on denials, coordinating document flow, and guiding patients on insurance options.

Qualifications

• Associate’s degree in a relevant field required.
• Experience with dental billing and dental coding (ICD-9/CPT) preferred.
• Familiarity with EMR/EHR, dental billing processes, and insurance guidelines.

Responsibilities

• Maintain billing procedures and review encounter notes for accurate coding.
• Submit insurance claims and oversee processing; follow up on denials or underpayments.
• Coordinate paper/document flow for billing and ensure accurate registration data with third‑party billing.
• Identify and establish relationships with third‑party insurers to maximize patient revenue.
• Monitor and reconcile third‑party insurance remittances and cash collections.
• Prepare documentation and counsel patients on insurance options; assist in AR and collections.

Skills

Organizational skills

Verbal & written communication

Analytical thinking

Education

Associate’s degree in Business Administration, Accounting, Medical Assisting, or related field

Tools

EMR/EHR

MS Office

Job description

Job Summary

The Community Health Center of Buffalo, Inc. is currently seeking a detail‑oriented Billing Analyst with Dental experience. The Billing Analyst will be responsible for processing and managing dental patient billing, insurance claims, and payments accurately and in a timely manner. The role involves overseeing the entire claims management process from claims generation to the receipt of payment posting.

Responsibilities

• Maintain procedures for efficient and accurate processing of encounters in the billing department. Independently review Progress Notes and assign appropriate codes.
• Submit insurance claims in a timely manner. Oversee the processing of all encounters and relevant information sent to insurance companies daily/weekly, ensuring the accuracy of claims submitted. Follow up on denials or underpayments as needed.
• Coordinate the paper/document flow related to billing and patient accounts under the direction of the Director of Billing, including correlating records and registration information as well as forwarding specific registration information to third‑party billing.
• Assist in identifying and establishing relationships with third‑party insurers to enhance patient revenue.
• Supervise monitoring and reconciliation of all third‑party insurance remittances and cash collections.
• Prepare necessary written documentation, maintain/analyze records, reports, and statistics, and counsel patients on available insurance options.
• Negotiate payment terms on outstanding patient balances owed, perform functions related to Accounts Receivable, Credit, and Collections, attend meetings as required, and perform other duties as assigned.

Qualifications

• Associate’s degree in Business Administration, Accounting, Medical Assisting, or related field.
• Comprehensive knowledge of medical terminology with proven experience in dental billing.
• Familiarity with dental coding, insurance guidelines, billing processes, and electronic billing using EMR/EHR.
• Proficiency in ICD‑9 and CPT coding, critical thinking, problem‑solving, and decision‑making abilities.
• Outstanding organizational, communication (verbal and written), and facilitation skills.
• Computer literacy with proficiency in MS Office.

Physical Demands

Requires periods of sitting, standing, walking, bending, and stooping. The position may involve significant job‑related stress, and evening work may be required.

Salary Range

$18.25/hr – $21.25/hr, depending on experience. Company offers competitive pay and benefits including Medical, Dental, Vision, Life Insurance, 401k match, Tuition Assistance, and Paid Time Off for Full and Part‑Time staff.