Billing Specialist

Dent Neurologic Group Llp; Town of Amherst (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Life Insurance

401(k) Retirement Plan

Critical Illness Insurance

Wellness Program

Paid Time Off

Paid Holidays

Free Onsite Parking

Job summary

Dent Neurologic Institute, Amherst NY, is hiring a Medical Billing A/R Specialist to drive revenue cycle workflows. Under direct supervision, you will perform follow-up, denial management, and claims status checks, with training available for the right candidate. Prior billing or healthcare revenue cycle experience is a plus.

The role offers a full-time schedule, Monday–Friday, with comprehensive benefits and a supportive team environment focused on accuracy and patient service.

Qualifications

• High school diploma required; medical billing experience preferred.
• Associates degree in medical billing preferred.
• Willing to train right candidate.
• Experience with accounts receivable and healthcare revenue cycle is a plus.

Responsibilities

• Follow up on denied claims and manage denial buckets.
• Research outstanding receivables via calls, mail, and portals; document actions.
• Use payer portals to check claim status and submit appeals.
• Prepare and submit appeal letters with supporting documentation.
• Meet filing deadlines and manage aging accounts receivable (45/90/120+ days).
• Respond to patient billing questions professionally and accurately.

Skills

Medical Billing

Accounts Receivable

Microsoft Office

Data entry

Customer service

Communication

Education

High school diploma

Associates Degree in Medical Billing and Reimbursement

Tools

Microsoft Excel

Billing software

Microsoft Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Amherst, NY, Amherst, NY, US

3 days ago Requisition ID: 2079

Salary Range: $17.00 To $22.00 Hourly

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits:

• Life Insurance
• 401(k) Retirement Plan
• Critical Illness, Accident, & Legal Plans
• Wellness Program
• Paid Time Off
• Paid Holidays
• Free Onsite Parking at All Locations

Working Schedule: Full-time, Monday - Friday, 8:30 am to 5:00 pm

Position Summary

Join our growing team! Under direct supervision, the Medical Billing A/R Specialist plays a key role in driving the success of our revenue cycle by initiating and coordinating all functions related to collecting on medical claims. This is a great opportunity for a motivated, detail-oriented individual looking to build or grow a career in healthcare administration. We are willing to train the right candidate, and prior experience in medical billing, accounts receivable, or healthcare revenue cycle is a plus.

Responsibilities of Position

• Perform follow-up and manage denied claims by working assigned insurance denial buckets and follow-up queues.
• Research and follow up on outstanding receivables via telephone, written correspondence and electronic portals; document all activity including claim status, appeal progress, call reference numbers, and insurance representative details
• Utilize computer systems and payer websites to access claim status, send inquiries and appeals, insurance procedures, and treatment policies
• Use all available resources to resolve claims, including documentation, medical records, authorizations, coding manuals, and reference materials
• Understand payer-specific appeal processes, including when to elevate to formal appeals
• Analyze denial reasons, prepare and submit effective appeal letters, and ensure proper supporting documentation is included
• Meet timely filing deadlines for all claims and ensure timely resolutions
• Manage accounts receivable across aging buckets (45, 90, 120+ days)
• Resolve negative balance claims and process refunds as needed
• Manage insurance correspondence sent in via mail
• Ensure strict adherence to organizational billing, refund, and accounts receivable policies
• Answer patient calls regarding billing questions in a professional and helpful manner
• Maintain professional, respectful communication with patients, team members, and other departments
• Maintain strict confidentiality of patient information in accordance with HIPAA regulations
• Complete duties efficiently as directed by leadership and report errors or issues promptly
• Perform additional duties as assigned by Billing Manager, Team Lead, Sr. Revenue Cycle Manager, or CFO
• Posts all charges, including inpatient and outpatient services in accordance with current ICD-9 and CPT coding.
• Verifies all pending encounters have been addressed and entered accordingly.
• Registers patients in billing system when necessary (i.e. in-patient).
• Ensures insurance and claim accuracy.
• Posts all charges, including inpatient and outpatient services in accordance with current ICD-9 and CPT coding.
• Verifies all pending encounters have been addressed and entered accordingly.
• Registers patients in billing system when necessary (i.e. in-patient).
• Ensures insurance and claim accuracy.

Skills & Experience Necessary

• Basic understanding of insurance plans, contracts, and policies preferred; willing to train the right candidate
• Familiarity with interpreting EOBs, including copays, coinsurance, deductibles, and retractions is a plus
• Knowledge of billing processes such as claims management, charge entry and payment posting preferred but not required
• Exposure to insurance verification processes, referrals, and authorization requirements is a plus
• Familiarity with medical terminology is a plus
• Strong sense of urgency and ability to meet deadlines
• Ability to prioritize and manage multiple tasks in a fast paced environment
• Strong customer service, organizational, and problem-solving skills
• General office skills, including typing and data entry
• Working knowledge of Microsoft Office (Excel, Word)
• Familiarity with general office equipment (multi-line phone, copier, fax, etc.)
• Effective communication and interpersonal skills
• Willingness to learn and be trained in medical billing and accounts receivable processes

Required Education:

• High school diploma with a minimum of 2 years of Medical Billing experience

Preferred Education:

• Associates Degree in Medical Billing and Reimbursement with a minimum of 1 years of Medical Billing experience

Working Conditions:

• Normal working environment, typical of most office settings
• Minimal physical effort, requires some lifting of files, usually not in excess of 15 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Compensation:

• Most candidates will start within the first quartile of the pay range
• Rates are commensurate with experience

EEO Statement

Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration.