Billing Administrative Assistant

Neighborhood Healthcare; Escondido (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

Neighborhood Healthcare is seeking a Billing Administrative Assistant to provide organizational and clerical support to the Billing Department. You will manage claims submission, eligibility verification, and documentation, ensuring compliant, timely processing of services.

The role requires basic medical billing knowledge, strong communication, and the ability to handle multiple tasks in a HIPAA-conscious environment. On-site California position with a collaborative team.

Qualifications

• High school diploma or GED required.
• One year of general clerical experience preferred.
• Medical billing or coding certificate preferred.
• Experience in healthcare or FQHC settings preferred.

Responsibilities

• Assist with submission of medical claims to insurance companies.
• Handle mail distribution, scanning, and printing of claims.
• Support the Billing Ticketing Portal and PACE claims.
• Verify patient insurance and eligibility; follow up on unpaid claims.
• Coordinate and schedule department meetings; prepare agendas and minutes.
• Maintain confidentiality per HIPAA; work collaboratively and independently.

Skills

Verbal and written communication

Typing and proofreading

Multitasking

Attention to detail

HIPAA confidentiality

Customer service

Education

High School/GED

Medical billing/coding certificate

Tools

Medical billing software

Job description

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together. As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

ROLE OVERVIEW and PURPOSE:

The Billing Administrative Assistant provides organizational and clerical support to Neighborhood Healthcare’s Billing Department to maintain effective business office operations. This position involves various functions that ensure phone calls, records, accounts, and payments for services rendered are professionally managed.

RESPONSIBILITIES:

• Assists with preparation and submission of medical claims to insurance companies
• Assists with mail distribution, scanning, and printing of primary and secondary claims
• Assists with the Billing Ticketing Portal
• Reviews and processes all NHC Pace claims, ensuring that all claims meet proper billing guidelines and obtaining authorization
• Monitors and follows up on all PACE claims to ensure payment is received and accurate
• Verifies patient insurance information and eligibility
• Follows up on unpaid or rejected claims and assists in resubmission
• Assists with Dental Transformation Initiative (CalAIM) submission
• Coordinate and schedule department meetings, including preparing agendas and minutes
• Other duties assigned to meet the billing department’s needs

EDUCATION/EXPERIENCE:

High school/GED required

One year of general clerical experience preferred

Completion of a medical billing or coding certificate program preferred

Experience working in healthcare and/or FQHC community clinic is preferred

ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities):

Excellent verbal and written communication skills, including superior composition, typing, and proofreading skills

Ability to interpret a variety of instructions in written, oral, diagram, or schedule form

Ability to successfully manage multiple tasks simultaneously

Strong attention to detail and organizational skills

Comfortable with computers and willing to learn medical billing software

Ability to work as part of a team as well as independently

Maintain confidentiality and adhere to HIPAA regulations

Physical Requirements

• Ability to lift/carry 20 lbs/weight
• Ability to stand for long periods of time

Pay range:

$22.00 - $29.41 per hour, depending on experience

Compensation Disclosure:

The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Education

Required

High School or better.