Billing & Accounts Specialist — Client Care Pro

Thrifty White Pharmacy; Osseo (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Profit sharing

Paid time off

Profit sharing

Training & development

Vision insurance

Wellness resources

Job summary

A leading pharmacy provider in Minnesota is seeking a Billing & Account Specialist to offer exceptional customer service as the primary contact for account-related inquiries. Responsibilities include handling billing requests, resolving payment issues, and ensuring compliance with HIPAA on a daily basis. Candidates should possess strong communication skills and a background in pharmacy insurance processing. The role offers competitive compensation with various health benefits, alongside opportunities for professional development and a supportive working environment.

Qualifications

• Must communicate effectively with customers and team members.
• Should maintain confidentiality of patient PHI and follow HIPAA guidelines.
• Experience with pharmacy insurance processing is required or must be willing to learn.

Responsibilities

• Provide customer service via phone and email.
• Research and resolve account billing requests.
• Document customer accounts and requests appropriately.

Skills

Excellent verbal and written communication skills

Excellent follow-through

Background in pharmacy insurance processing

Moderate computer skills

Ability to troubleshoot and problem-solve

High level of professionalism under stress

Ability to prioritize and multitask

Education

AAS Degree or equivalent

Tools

PeopleSoft

TWRx

OnBase

Job description

A leading pharmacy provider in Minnesota is seeking a Billing & Account Specialist to offer exceptional customer service as the primary contact for account-related inquiries. Responsibilities include handling billing requests, resolving payment issues, and ensuring compliance with HIPAA on a daily basis. Candidates should possess strong communication skills and a background in pharmacy insurance processing. The role offers competitive compensation with various health benefits, alongside opportunities for professional development and a supportive working environment.