Billing & Accounting Coordinator

Staffing Proxy; Lubbock (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

13 paid holidays per year

40 hour/week

Job summary

Cornerstone Audiology is seeking a highly organized Billing & Accounting Coordinator to support revenue records, accounts receivable, payments, invoices, and patient accounts.

This on-site position coordinates with an outside billing company, providing timely financial reports and maintaining accuracy to help maximize profitability while working with a close-knit team.

Qualifications

• Experience in bookkeeping, A/P/AP, insurance billing or related financial admin roles.
• Healthcare or medical practice experience preferred.
• Strong numerical aptitude with spreadsheets and financial records.

Responsibilities

• Complete daily revenue reconciliation.
• Process patient and insurance refunds as needed.
• Maintain and reconcile petty cash and prepare bank deposits.
• Prepare monthly accounts receivable reports and revenue figures for payroll.
• Serve as point of contact for outside billing company and monitor billing activity.
• Assist with patient account questions and coordinate with billing partner.

Skills

Bookkeeping

Accounts payable/receivable

Insurance billing

Financial administration

Attention to detail

Organizational skills

Time management

Communication skills

Confidentiality

Independent work

Tools

Excel

Job description

Lubbock, United States

On-site, Monday–Thursday: 7:45 AM–5:00 PM | Friday: 8:00 AM–2:00 PM

Cornerstone Audiology is seeking a highly organized, detail-oriented Billing & Accounting Coordinator to support the financial and administrative operations of the practice.

This is an on-site position responsible for keeping revenue records, accounts receivable, payments, invoices, patient accounts, and other financial processes accurate and organized. Insurance billing and claims processing are being transitioned to an outside billing company, and this position will serve as an internal point of contact to help coordinate billing-related matters and ensure outstanding items are addressed.

The person hired for this role will receive hands‑on training in Cornerstone Audiology’s existing financial and billing processes to support a smooth transition.

The ideal candidate enjoys working with numbers, catches discrepancies, follows through, and takes ownership of making sure things are completed accurately and on time. This candidate will work closely with a tight‑knit team, attending regular meetings and collaborating with other high performers to provide the most exceptional patient care and maximize profitability of the business.

About Cornerstone Audiology:

At Cornerstone Audiology, we believe the best patient care starts with a great team. Our culture is built around four core values: Genuine, Generous, Fun, and Diligent. We work hard, take ownership of our roles, support one another, and genuinely enjoy the people we work with. We’re passionate about serving our patients and our West Texas community with excellence, while creating a workplace where people feel valued, encouraged, and proud of the work they do.

Key Responsibilities

• Complete daily revenue reconciliation
• Scan and process electronic check deposits
• Process patient and insurance refunds as needed
• Maintain and reconcile petty cash and prepare bank deposits
• Reconcile hearing aid units with recorded sales
• Reconcile monthly direct deposits using reports provided by Anchor Financial Services
• Prepare monthly accounts receivable reports
• Report monthly revenue collected and sales figures for payroll purposes
• Maintain and update the practice’s revenue tracking board and provide reports during team meetings
• Serve as an internal point of contact for the outside billing company
• Monitor billing activity and follow up on outstanding items or discrepancies
• Generate and send patient statements
• Assist with patient account questions and coordinate with the billing company when necessary
• Monitor accounts receivable and identify items requiring follow-up

Payment & Service Plans

• Create payment schedules for in-house monthly hearing aid service plans.
• Monitor recurring payments for the plans and update payment information when cards expire or decline
• Maintain spreadsheets tracking profitability of hearing aid service plans and manufacturer repairs

Accounts Payable & Manufacturer Reconciliation

• Reconcile manufacturer invoices and monthly statements
• Coordinate payment of manufacturer invoices
• Prepare manufacturer invoice breakdowns for Anchor Financial Services
• Research and resolve invoiced discrepancies
• Process and track practice bills

Administrative Support

• Open, sort, and distribute incoming mail
• Assist with schedule blocking and adjustments
• Maintain accurate spreadsheets, reports, and financial documentation
• Communicate with the outside billing company, manufacturers, financial partners, and internal team to resolve outstanding issues
• Fill in as needed in other roles within the business during absences of other team members

Requirements

• Previous experience in bookkeeping, accounts payable/receivable, insurance billing, patient accounts, financial administration, or a related role
• Healthcare or medical practice experience preferred
• Strong numerical aptitude with proficiency in spreadsheets, financial records, and basic reconciliation
• Exceptional attention to detail and accuracy
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines
• Ability to identify discrepancies, research issues, and follow through to resolution
• Strong written and verbal communication skills with the ability to interact professionally with patients, vendors, billing partners, and internal team members
• Ability to handle confidential financial and patient information with discretion
• Self-motivated and dependable, with the ability to work independently and take ownership of assigned responsibilities
• 2 weeks of paid time off
• 13 paid holidays per year
• Health insurance
• 40 hour/week schedule ending at 2:00 every Friday