Biller Collector - Remote

Kindred; Louisville (KY); On-site; USD 42,000 - 55,000; Full time

Job summary

ScionHealth is seeking a Billing Specialist to collect receivables and resolve insurance claim discrepancies in Louisville, KY. You will review discharged patient accounts and determine what to bill to insurers or patients.

The role requires strong English communication, computer literacy, and knowledge of Medicare billing. Hospital billing experience is preferred, with a focus on accuracy and timely payments.

Qualifications

• High School Diploma or GED required or equivalent.
• 2+ years hospital medical billing experience preferred.
• Fluent English with strong communication skills.

Responsibilities

• Reviews patient account files for discharged patients for accuracy.
• Identifies charges to be billed to insurance, Medicare or patient.
• Prepares billing statements for insurers or third parties.
• Replies to patient and insurer requests for information.
• Assists in preparing billing activity reports.
• Maintains billing files and reports.
• Investigates delinquency cases and follows up with parties.
• Contacts payers or patients to facilitate timely payment.
• Identifies delinquency issues and proper disposition (write-off, referral).
• Prepares records documenting past due accounts and dispositions.

Skills

Communication skills

Computer literacy

Medicare knowledge

English fluency

Customer service

Education

High School Diploma or GED

Tools

Billing software

Job description

Description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

Collects receivables and monitors past due accounts. Researches and resolves insurance claim discrepancies.

Essential Functions

• Reviews patient account files received for discharged patients and ensures the accuracy and completeness of all documents.
• Identifies portion of charges to be billed to patients’ insurance companies, Medicare or other third parties, and those to be billed to the patient directly.
• Prepares appropriate billing statements for insurance companies, Medicare or other third parties.
• Replies to patients’ and insurance company requests for information.
• Assists in the preparation of billing activity reports.
• Prepares and maintains billing files and reports.
• Investigates delinquency cases to identify any special circumstances affecting payment delays and follows up with appropriate parties.
• Contacts third party payer organizations and/or patients as necessary to facilitate the timely payment of past due charges or arranges alternative settlement plans.
• Identifies problem delinquencies and recommends their appropriate disposition (i.e., referral to collection agency or other legal action, or write-off).
• Prepares and maintains records and reports documenting the status and amount of past due accounts, and the timing and nature of their disposition.

Knowledge/Skills/Abilities/Expectations

• Excellent oral and written communication and interpersonal skills.
• Computer literate.
• Knowledge of Medicare, State Programs, and commercial billing.
• Approximate percent of time required to travel: 0%
• Must read, write and speak fluent English.
• Must have good and regular attendance.
• Performs other related duties as assigned.

Qualifications

Education

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

Experience

• 2+ years hospital medical billing experience (Preferred)