Bilingual Youth Transportation Specialist

National Youth Advocate Program (NYAP); Duluth (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Healthcare benefits for you and family

40+ paid days off (holidays + PTO)

401(k) and retirement support

Mileage reimbursement

Phone allowance and education stipends

Job summary

National Youth Advocate Program seeks a dedicated transportation coordinator to support reunification efforts for youth. Responsibilities include organizing travel, supervising youth in transit, maintaining rosters and safety records, and coordinating with medical and clinical staff for transport needs.

The role requires travel, strong communication, and a commitment to the program's mission. A valid license and experience with at-risk youth are essential, along with bilingual English/Spanish

Qualifications

• High school diploma or GED.
• Experience working with at-risk youth.
• Bilingual English/Spanish fluency is required.
• Excellent time management and organization skills.
• Excellent written and oral skills.
• Pass agility and strength evaluation.
• Valid driver’s license, reliable transportation and good driving record.
• Proficient use of computers and standard software.

Responsibilities

• Travel out of state up to 40–50% for reunification efforts.
• Coordinate transportation and supervise youth in transit to appointments.
• Provide safety training and maintain transport documentation.
• Maintain rosters, logs and weekly reports on travel and outings.
• Ensure vehicle upkeep, fueling, cleanliness and security.
• Support CPI and CPR training; participate in safety initiatives.
• Carry out duties as assigned to support the program mission.

Skills

Time management

Organizational skills

Bilingual English/Spanish

Written and verbal communication

Independence and teamwork

Education

High school diploma or GED

Tools

Word processing

Spreadsheets

Database software

Job description

Working At NYAP

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
• 33 Paid days off each year!(11 holidays + 22 days PTO)
• Healthcare Benefits for you and your family.
• Pet insurance that provides discounts and reimbursements.
• Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
• Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEUs and ongoing trainings/education.
• Why Work with Us?Exciting Benefits and Opportunities at NYAP!

Responsibilities

• Must be able to travel out of state up to 40%-50% for reunification efforts.
• Performs all work in a manner consistent with the National Youth Advocate Program's Mission, Values and Philosophies.
• Coordinates transportation including organizing and navigating travel destinations, physically escorts, and supervises youth while in transit to scheduled and emergency appointments. Coordinates medical transport with Charge Nurse. Coordinates clinical transport with clinical staff. Coordinates reunification transport with team.
• Tracks and assigns all doctor appointments via supervisors - attends weekly supervisor meeting.
• Maintains a daily roster of times, dates, destinations, transporters and length of transport.
• Provides documentation of all missed appointments or unusual events to the Management Team.
• Tracks and schedules all group outings weekly via transportation outing schedule.
• Maintains cell phone numbers of staff on transport.
• Ensures daily cleanliness and upkeep of all vehicles assigned to the campus – includes inspecting for cleanliness, damage, proper equipment and safe operation of vehicle.
• Ensures vehicles are properly fueled.
• Maintains security over the vehicles and keys.
• Reports vehicle needs and damage to maintenance and tracks all vehicle issues in regard to repair.
• Maintains notebooks – includes inspecting logs for completion and accuracy.
• Provides safety training to all new hires every three weeks.
• Collects and tracks all safety checklist sheets and provides weekly report.
• The supervision and transport of youth requires prolonged periods of walking and standing and physical agility. May be required to run and climb flights of stairs.
• Must be able to participate in physical interventions with youth when necessary.
• Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.
• Will be required to complete Crisis Prevention Institute (CPI) and CPR training.
• Schedule will vary depending on transport need; flexibility is needed.
• Other duties may be assigned.

Minimum Qualifications

• High school diploma or GED.
• Experience working with at-risk youth.
• Bilingual English/Spanish fluency is required.
• Excellent time management and organization skills.
• Excellent written and oral skills.
• Applicants are required to pass an agility and strength evaluation.
• Must have a valid driver's license, reliable transportation, automotive insurance, and a good driving record.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
• Bilingual (English Spanish). Fluency in Spanish is required.
• Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
• 21 years of age, valid state driver's license, reliable personal vehicle, and a good driving record.

Other Skills

• Excellent customer service and communication skills.
• Sensitivity to cultural diversity.
• Enthusiastic self-starter.
• Works well independently and as a team member.
• The qualified candidate will follow a team concept and support agency goals, colleagues and ORR liaisons. Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
• Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

#youth #coordinator #casemanager #socialservices #nonprofit #youthservices #youthdevelopment #youthspecialist #humanservices #youthtransportation

Who we are

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.