Bilingual Wireless Store Lead — Coaching & Customer Experience

Mobily-LL; Phoenix (AZ); On-site; USD 45,000 - 55,000; Full time

Job summary

Mobilelink is seeking an Assistant Store Manager to lead a sales team on the floor, teach and coach staff, and promote excellent customer service that drives loyalty and brand growth.

You will assist the Store Manager with daily operations, merchandising, and staff development, including recruiting and scheduling to cover evenings, weekends, and holidays. Background checks are required.

Qualifications

• One (1) year proven retail sales management experience (interactive sales process, commissioned sales).
• One (1) year of recruiting, hiring, and developing successful store sales teams.

Responsibilities

• Assist the Store Manager in managing all aspects of the functions of the store in his/her absence.
• Assist Store Manager in day-to-day store operations, including: targeted sales achievement; merchandising/promotional activities; customer service and retention.
• Audits, employee training, inventory management, cash handling, reconciliations and deposits.
• Customer satisfaction measured by surveys; store safety and security.

Skills

Retail sales management

Customer service

Team leadership

Cash handling

Inventory management

Job description

Mobilelink is seeking an Assistant Store Manager to lead a sales team on the floor, teach and coach staff, and promote excellent customer service that drives loyalty and brand growth.

You will assist the Store Manager with daily operations, merchandising, and staff development, including recruiting and scheduling to cover evenings, weekends, and holidays. Background checks are required.