Bilingual Victim Advocate & Court Support Specialist

ADP, Inc.; Oakland (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Lao Family Community Development, Inc. in Oakland, CA is seeking a Victim Advocate to support crime victims with crisis intervention, compensation claims, court assistance, and referrals. Under the Site Supervisor, you will manage cases and coordinate with law enforcement and community partners.

The position requires a Bachelor’s degree or equivalent and 1 year of experience (or 2 years in a related field). Bilingual Spanish is highly preferred; some after-hours work may be required.

Qualifications

• Bachelor’s degree or equivalent in social work, psychology, criminal justice, or related field.
• 1 year of experience preferred OR at least 2 years in a related field providing case management to sensitive populations.
• Bilingual in Spanish is highly preferred.
• Ability to work and/or take phone calls after business hours including late nights and weekends.

Responsibilities

• Serve as advocate and case manager for victims; advise on case progress and court procedures.
• Prepare documented correspondence, reports, and case records to ensure compliance.
• Develop liaison with law enforcement and service providers; coordinate interviews.
• Answer public questions about the program, process, and Marsy's Law.
• Provide crisis intervention and emergency assistance; assist with shelter and housing.
• Assist victims with claims documents and reimbursement of expenses.
• Provide emotional support during court proceedings when requested.
• Assist with restraining orders and protective processes.
• Conduct on-site visits to assess victims' needs; participate in outreach materials.
• Participate in ad hoc committees to support organizational goals.
• Assist in weekly food distribution and report distribution numbers.

Skills

Bilingual in Spanish

Communication skills

Public speaking

Flexibility

Education

Bachelor's degree or equivalent

Tools

MS Word

Excel

PowerPoint

Database management

Internet Explorer

Job description

Lao Family Community Development, Inc. in Oakland, CA is seeking a Victim Advocate to support crime victims with crisis intervention, compensation claims, court assistance, and referrals. Under the Site Supervisor, you will manage cases and coordinate with law enforcement and community partners.

The position requires a Bachelor’s degree or equivalent and 1 year of experience (or 2 years in a related field). Bilingual Spanish is highly preferred; some after-hours work may be required.