Bilingual Vet Admin & Front Desk Assistant

PetVet Care Centers; Los Angeles (CA); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) plan

Team member discounts

Calm app + 24/7 EAP

CE stipends

Job summary

PetVet Care Centers’ Rancho Park Veterinary Clinic is seeking a Doctor's Assistant (DA) to join a patient-centered team in Los Angeles. The role blends front-desk support with basic veterinary-related tasks aimed at delivering exceptional service.

Schedule: Monday–Saturday 7:30 AM–5:30 PM. Salary range posted: $19–$22 USD hourly. We offer comprehensive benefits and a culture that supports growth within a nationwide network.

Qualifications

• 2+ years of experience in Veterinary Medicine is required.
• Proven ability to provide excellent customer service in-person and over the phone.
• Spanish speaking ability is required.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Spanish

People skills

Education

High school diploma or GED

Job description

PetVet Care Centers’ Rancho Park Veterinary Clinic is seeking a Doctor's Assistant (DA) to join a patient-centered team in Los Angeles. The role blends front-desk support with basic veterinary-related tasks aimed at delivering exceptional service.

Schedule: Monday–Saturday 7:30 AM–5:30 PM. Salary range posted: $19–$22 USD hourly. We offer comprehensive benefits and a culture that supports growth within a nationwide network.