Bilingual Universal Banker — Spanish Speaking

ESL Federal Credit Union; City of Rochester (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

ESL Federal Credit Union in Rochester, NY is seeking a friendly, customer-focused associate to handle branch transactions and assist customers with financial solutions. Roles include greeter, teller, and platform desk support, with flexibility to meet branch needs and schedule.

The position is full-time, on-site at the Bulls Head/Rochester location, offering a starting pay of $22.02/hour plus a 10% bilingual premium, comprehensive benefits, and an incentive program based on performance.

Qualifications

• Must be bilingual English/Spanish.
• Experience in sales/service in the financial services field is a plus.
• Strong communication and problem-solving abilities are essential.
• Flexibility to support branch needs and varying schedules.

Responsibilities

• Process customer transactions accurately at greeter, teller, or platform desks.
• Greet customers warmly and determine the right team member to assist.
• Advise customers on appropriate financial solutions and next steps.
• Support branch operations including daily administrative tasks and audits as needed.

Skills

Bilingual English/Spanish

Strong communication

Problem solving

Decision making

Education

High School diploma or GED

Job description

ESL Federal Credit Union in Rochester, NY is seeking a friendly, customer-focused associate to handle branch transactions and assist customers with financial solutions. Roles include greeter, teller, and platform desk support, with flexibility to meet branch needs and schedule.

The position is full-time, on-site at the Bulls Head/Rochester location, offering a starting pay of $22.02/hour plus a 10% bilingual premium, comprehensive benefits, and an incentive program based on performance.