Bilingual Transportation Coordinator & Driver Coach

Active Day; Mount Vernon Park (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

Active Day is seeking a Transportation Coordinator in Massachusetts to train and mentor drivers, develop routes, and ensure fleet safety and compliance. You will lead by example, maintain records, and support efforts to enhance member health and happiness.

The role requires bilingual English/Spanish proficiency, a high school degree, and a valid driver's license. You will work with the Center Director and transportation team to improve operations and member experience.

Qualifications

• Proficiency in both English and Spanish REQUIRED.
• High school degree or equivalent required.
• 21 years of age or older; prior experience coaching or mentoring others, preferably in transportation.
• Valid driver’s license and state/vehicle-specific driver credentials.

Responsibilities

• Conduct Driver training and provide tools to follow standard operating procedures.
• Coach and mentor Drivers; provide feedback to Center Director or Transportation Manager.
• Develop efficient, scheduled routes and oversee safe transport of all members; drive when needed.
• Oversee fleet: daily vehicle inspections, maintenance/fueling schedule, wheelchair lifts, cleanliness, safety reporting.
• Maintain knowledge of state, federal, and regulatory laws related to passenger transport.
• Manage accident investigations and related reporting.
• Assist with Medicaid billing claims for transportation trips, if applicable.
• Identify operational efficiencies to enhance member experience.

Skills

Bilingual English/Spanish

Strong communication

Multitasking

Education

High school degree or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

GPS/routing software

Job description

Active Day is seeking a Transportation Coordinator in Massachusetts to train and mentor drivers, develop routes, and ensure fleet safety and compliance. You will lead by example, maintain records, and support efforts to enhance member health and happiness.

The role requires bilingual English/Spanish proficiency, a high school degree, and a valid driver's license. You will work with the Center Director and transportation team to improve operations and member experience.